Wifi won't turn on or scan

**Frank999** · 06-23-2012, 01:18 PM

I don't know what happen but after having my VM Optimus for over a year all of a sudden my wifi went kaput. In the settings>wireless and network settings the turn on wifi box is always unchecked. I'll tap it to check it. I then tap Wi-Fi settings. Before there was always a list of networks that I've either previously connected to. Now they've all mysteriously disappeared. The phone will try to scan for networks but after awhile a message will appear unable to scan for networks. The phone is stock version (no rooting, roms, whatever) with Froyo 2.2.2

**droidmyme** · 06-25-2012, 11:08 PM

Try downloading a WiFi app from Play?

Sorry I can't help more :P

**Frank999** · 06-26-2012, 03:53 PM

Thanks for response. I did dl wifi analyzer. The graph is completely blank. It's not showing my home router that I'm sitting right in front of nor any of my neighbors' wifi.

**kalaniboy** · 06-26-2012, 04:30 PM

Have you tried a factory reset?

Sent from my LG-VM670

**droidmyme** · 06-26-2012, 05:08 PM

Originally Posted by Frank999

Thanks for response. I did dl wifi analyzer. The graph is completely blank. It's not showing my home router that I'm sitting right in front of nor any of my neighbors' wifi.

Hmm. Idk what to say honestly. Did you buy your OV retail? I would actually try calling customer service on this one. Since you're running the stock setup, they may be able to help you troubleshoot the issue.

Good luck!

**Gtnunit** · 06-27-2012, 05:14 PM

Download "Fxr Wifi fix and rescue" from the market it saved my optimus when i mysterious lost Wifi connection for no reason

**Frank999** · 06-30-2012, 02:25 PM

Thanks to those who responded.
Droidmyme, the phone was purchased new directly fro VM.
Kalaniboy, does a factory reset mean I'll lose everything such as settings, bookmarks, my current position in Angry Birds, etc?
Gtnunit, I did download and try Fxr Wifi with no success.

**Zhara** · 06-30-2012, 02:36 PM

Originally Posted by Frank999

Thanks to those who responded.
Droidmyme, the phone was purchased new directly fro VM.
Kalaniboy, does a factory reset mean I'll lose everything such as settings, bookmarks, my current position in Angry Birds, etc?
Gtnunit, I did download and try Fxr Wifi with no success.

Yes, with a factory reset it will delete all your data and put it back to the way it was straight out of the box. I agree that you should call customer service, but they will most likely have you do a factory reset right off the bat.

**bjzapp** · 07-01-2012, 10:41 AM

Originally Posted by Zhara

Yes, with a factory reset it will delete all your data and put it back to the way it was straight out of the box. I agree that you should call customer service, but they will most likely have you do a factory reset right off the bat.

Indeed they will, unfortunately. Im sure by now you've done the hole "pull the battery" for like 5minutes by now as well.....
Good luck.
Hell, you may get a replacement if unsuccessful

**claireHere** · 12-14-2012, 05:49 PM

hello, i have a problem with my wifi connection on my galaxy k phone. i was browsing the net when the battery went empty.
i replaced the battery and turned my phone on again. But i wasn't able to use the wifi anymore,it automatically turned off in seconds after i have it turned on,and no more previous wifi spots displayed below. what is wrong with my cellphone?please help how to fix the wifi issue. aside from the wifi problem.everything is okay with my phone.thank you. claire

**claireHere** · 12-14-2012, 05:50 PM

hello, i have a problem with my wifi connection on my galaxy k phone. i was browsing the net when the battery went empty.
i replaced the battery and turned my phone on again. But i wasn't able to use the wifi anymore,it automatically turned off in seconds after i have it turned on,and no more previous wifi spots displayed below. what is wrong with my cellphone?please help how to fix the wifi issue. aside from the wifi problem.everything is okay with my phone.thank you. claire