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  1. Thread Author  Thread Author    #1  

    Default Pbxes Deleted My VOIP Account!

    Pbxes deleted my Voip account, but I got it back. If this happens to you, try this:

    I got an email about a week ago that I need to update my personal info on pbxes.com or they would delete my account. I created it using sipdroid back when it would auto create an account for you for free. I immediately logged in and updated my info. Then about 10 mins ago, I got an email:

    Your account XXXX has been deleted.

    This can have the following reasons:

    * You requested deletion of your account.
    * The personal data you supplied was incomplete or incorrect.

    Best regards,
    i-p-tel

    ---

    Please do not reply to this email. This mailbox is not monitored and
    you will not receive a response. For assistance, create a new PBXes
    account and choose the Support link.
    Bastardos!

    But then I checked sipdroid, and I could still register with pbxes. I realized that they must have deleted my main account, but hadn't gotten around to deleting my trunks, extensions...etc. I quickly tried to log in through the website, no luck. So I created a new account using the same user name as before. Bingo, my google voice trunks were still in there. But I couldn't make calls in or out. I realized that they had deleted some of the settings.

    In the Google Voice Trunk:

    • Reenter your password
    • Set the dialing rule to -
      +|.
      011|.
      00|.
      1+nxxnxxxxxx
      49+0|.
    • Hit save, then select the red text at the top to really save.


    Then in the Inbound Routing:

    • Select the "/" route.
    • Select your extension for regular hours
    • Hit Save


    For your extension:

    • Make sure it has the same password as before.
    • Set the Outbound Cid to your Google Voice number.


    Bingo! Back in action! I could receive and send calls again. I hope this helps someone.
    Last edited by mmarz; 06-05-2011 at 01:52 PM.
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    ElmdorPinan 
  2. #2  
    comprocket's Avatar

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    Same exact thing happened to me this morning! I thought it was some sort of miracle!
  3. Thread Author  Thread Author    #3  

    Default

    Update: They now have blocked my account and are demanding that I upgrade to a paid account. Just for some background, I have only ever used 100-200 min using my pbxes account. I only have one account and I have provided them with the personal details they asked for. I think this is just a classic bait and switch. Lure people in with promises of a free account, and when they get comfy, threaten them with cancellation of service if they don't pay.

    Be warned that pbxes is not acting in a kosher manner. I cannot even contact customer service unless I pay for an account.
  4. #4  
    Takenover83's Avatar

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    I steered clear when they took down the account creation in Sipdroid. It was a great service. pbxes + google voice = free VOIP for android users. It seems great things just do not last. Still some other options out there, but none as good as that.
    SugarSync (5GB Cloud) Referral Link. - We each get 500MB extra.
    Guide to Play MP4's from the Cloud. Guide to Free VOIP using Google Voice and Groove IP.
  5. Thread Author  Thread Author    #5  

    Default

    Quote Originally Posted by Takenover83 View Post
    I steered clear when they took down the account creation in Sipdroid. It was a great service. pbxes + google voice = free VOIP for android users. It seems great things just do not last. Still some other options out there, but none as good as that.
    I just finished setting up csipsimple and google callback with sipgate. Everything works great except one thing. When I make a callback call over 3G, I don't hear ringing. My call connects if the person answers and I can hear their voice and they can hear mine, but I'm sitting there without ringing wondering if the call is going through beforehand.

    Thanks for recommending that setup!
  6. #6  

    Default

    Same thing happened to me, anyway you can post instructions on how to set up csipsimple and google callback with sipgate? thanks!
  7. #7  
    Takenover83's Avatar

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    Usually if you do not hear the ringing, it has something to do with one of the codecs. Only certain ones are compatible with Sipgate. Test each one, one at a time (disable all the others) if need be.
    SugarSync (5GB Cloud) Referral Link. - We each get 500MB extra.
    Guide to Play MP4's from the Cloud. Guide to Free VOIP using Google Voice and Groove IP.
  8. Thread Author  Thread Author    #8  

    Default

    Follow this guide but don't use sipdroid: Never Run Out of Minutes Again: Make Free VoIP Calls on Android Phones - How-To Geek

    Install csipsimple instead from the market.
    Add your sipgate account to csipsimple.
    Then Settings -> Filters -> Click your sipfate account -> Add filter
    Auto Answer
    Contains
    Then write in your google voice number.

    If you use sipdroid, you'll have to answer a call every time you want to make a call.

    When you are done with the guide, log into your Sipgate account at sipgate.com, change your voicemail setting to answer after 60 seconds so that your google voicemail will pick up first. You'll also want to delete the "When I am on the phone" and "When phone is offline/unavailable." rules. Don't set those up to forward to your cellphone because they charge you mins for those forwarded calls.

    Instead, set google voice to call both sipgate and your cell phone at the same time.

    When you make calls, google callback will make your voice account call csipcimple through sipgate, and csipsimple will autoanswer and your outgoing call will start.
    When you get incoming google voice calls, they get routed to your sipgate account which csipsimple is registered to. You'll also get the phone call from google voice on your cell phone line so that if sipgate doesn't work, you'll still get your phone calls.

    Only give out your google voice number and your friends will only get calls from your google voice number.
    Last edited by mmarz; 04-08-2011 at 01:46 PM.
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    Eollie 
  9. #9  
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    It would be nice if screenshots of said setting was added.

    I also would like to see how google voice is setup on pbxes.org.
    I wasnt fortunate enough to get in on that so I havent seen the settings.
    Wondering if maybe there is a easier way to setup without having to have so many sip/voip accounts.
  10. #10  
    Elmdor's Avatar

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    Great directions, I also had my account deleted and spent some time trying to find a workaround and you got it! Thanks!
  11. Thread Author  Thread Author    #11  

    Default

    Wow, so I got an interesting email from pbxes.org a few mins ago. They are threatening to sue me for harassment because I emailed them twice asking why my account was blocked!!!! In broken english to boot! What a bunch of A-holes. I recommend to EVERYONE, avoid pbxes.org like the plague. Don't give them a dime of your money and certainty don't give them your google password. I changed mine immediately after I got the email. They honestly sound more like a Nigerian scam than a pbx operator. You don't need pbxes.org to use the setup I posted above.

    Eollie, they have stopped allowing gtalk trunks to be added. It is not a matter of configuring a sip trunk because gtalk doesn't use sip.
  12. #12  
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    That is crazy.

    I would use sipgate but I cant get past the invite process.
    Ive used two friends phones and mine trying to.
    My number has been used already and my friends phones worked only to be blocked because they thought my suddenlink isp was not in the US.

    If I can get it to work later Ill try how you posted.

    Thanks again and really that is ******ed of pbxes.
  13. #13  
  14. #14  
    Eollie's Avatar

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    I have one question, how do you know if the call is from csip or your reg phone?

    I dont want to be answering thinking its my sip account when really its my gvoice cause sip is offline.

    ETA**
    If your following the guide and having trouble getting gvoice to accept the code when you claim the number.
    Long pressing the number will cause it to think the first number is being pressed twice.
    SO just quickly tap the number like almost so fast you dont think it really made the noise and it will accept.
    Last edited by Eollie; 04-08-2011 at 05:06 PM.
  15. Thread Author  Thread Author    #15  

    Default

    Quote Originally Posted by Eollie View Post
    I have one question, how do you know if the call is from csip or your reg phone?

    I dont want to be answering thinking its my sip account when really its my gvoice cause sip is offline.

    ETA**
    If your following the guide and having trouble getting gvoice to accept the code when you claim the number.
    Long pressing the number will cause it to think the first number is being pressed twice.
    SO just quickly tap the number like almost so fast you dont think it really made the noise and it will accept.
    I set my csip ringtone to be different from my regular cellphone ringtone. The interface also looks different for each type of incoming call, although they are similar.
  16. #16  
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    Quote Originally Posted by mmarz View Post
    I set my csip ringtone to be different from my regular cellphone ringtone. The interface also looks different for each type of incoming call, although they are similar.
    I might have to try csip out then.
    Right now Im using the native client in CM7.
    Although I hate having two ringtones.
    I use to have everyperson setup with a personal tone.
    Then one day my DX soft bricked and I was too lazy to set it up again. lol
  17. Thread Author  Thread Author    #17  

    Default

    Here is a shortcut for creating a gtalk trunk at pbxes:
    https://www2.pbxes.com/config.php?display=6&tech=gtalk

    You have to already be logged in. It's not working for me but hopefully it'll work for others and flood those mo-fo's with gtalk calls.
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  18. Thread Author  Thread Author    #18  

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    If anyone is interested, here is how you an setup your CSipSimple to accept only voip calls when available and cellphone calls when not. This involves using Tasker.
    1. In Tasker, press New -> Event -> UI -> New Window
    2. For the label, place: CSipSimple
      Case matters! If you have sipdroid, use "Sipdroid" but I'm not sure of the capitalization. If CM7 uses a different window for voip calls than regular calls, you can use whatever the name of that window is.
    3. Next add a task. Phone -> Silence Ringer
    4. Go back and add a second context for this profile.
    5. State -> Incoming Call


    Now when there is an incoming call AND the CSipSimple's window pops up, your phone's main ringer will be silenced and the cellphone incoming call dialogue will be suppressed. This won't stop CSipSimple from ringing or stop you from answering it. If you have an incoming call over your cellphone line, nothing will happen because the CSipSimple window won't pop up.

    I should warn that this isn't 100% effective.
    Last edited by mmarz; 04-08-2011 at 06:51 PM.
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  19. #19  

    Default Thanks MMARZ

    they deleted my account too, did exactly what you said and voila my google voice is now working. thanks
  20. Thread Author  Thread Author    #20  

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    One last note, if you have trouble with hearing the other person on sipgate + csipsimple, deactivate the G722 16 kHz codec and have your router forward the port 5060 to your phone's IP if you are on Wifi. You don't need to set a static IP on your phone, just set the router to assign the same IP to your phone's MAC every time.
  21. #21  

    Default

    UPDATE:
    PBXes.org has halted service on my free account. I can successfully connect, but incoming and outgoing calls are dead. Smooth move! My account has not been deleted.

    Boooooooooooooooooooooooo to PBXes.org for not being transparent about this.

    I switched to sipgate.com and use google voice call back now.
  22. #22  
    ejlmd's Avatar

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    Quote Originally Posted by bunklung View Post
    UPDATE:
    PBXes.org has halted service on my free account. I can successfully connect, but incoming and outgoing calls are dead. Smooth move! My account has not been deleted.
    Sometimes the pbxes account or server gets "stuck", so the android voip client will register with pbxes.org but won't complete incoming or outgoing calls.

    If one logs into the pbxes.com website, then "Personal Settings" tab, then "Submit and Start", that seems to update/reset the entire configuration.

    Also, make sure in Sipdroid codecs settings to disable the G722 HD codec, as that is only for paid accounts, and I think if it is enabled after some trial period its being enabled will block phone calls through pbxes
    .


    My free GV trunk is still working, but maybe I'm just lucky.
    Last edited by ejlmd; 04-10-2011 at 04:04 PM. Reason: additional comment
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  23. #23  

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    Thanks. I never used the HD codec, so that wasn't a factor.

    However, the "Submit and Start" worked like a charm. Thanks for the info. I hope this helps anyone else with the similar problem.

    Quote Originally Posted by ejlmd View Post
    Sometimes the pbxes account or server gets "stuck", so the android voip client will register with pbxes.org but won't complete incoming or outgoing calls.

    If one logs into the pbxes.com website, then "Personal Settings" tab, then "Submit and Start", that seems to update/reset the entire configuration.

    Also, make sure in Sipdroid codecs settings to disable the G722 HD codec, as that is only for paid accounts, and I think if it is enabled after some trial period its being enabled will block phone calls through pbxes
    .


    My free GV trunk is still working, but maybe I'm just lucky.
  24. #24  
    NOMster's Avatar

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    Mine is still active but when someone calls i get the internet call and answer but they can't hear me. I have to call them back then everything is fine.
  25. #25  
    ejlmd's Avatar

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    Quote Originally Posted by NOMster View Post
    Mine is still active but when someone calls i get the internet call and answer but they can't hear me. I have to call them back then everything is fine.
    Google Voice only uses G711u (also called PCMU) codec to route incoming calls. Make sure you have that codec enabled in your android VOIP/SIP client, or the audio won't work.

    Other codecs like SPEEX, GSM will work through PBXes using the outgoing Google Talk trunk, but not incoming from Google Voice.
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