1. James Hamilton5's Avatar
    Hi can anyone help me with this. It's been randomly turning itself off and has now done it during an update.
    I have tried a factory reset and then re-boot but still nothing.
    Ta Jim
    04-23-2014 11:51 AM
  2. sniffs's Avatar
    Hi can anyone help me with this. It's been randomly turning itself off and has now done it during an update.
    I have tried a factory reset and then re-boot but still nothing.
    Ta Jim
    When it updated, was it doing it OTA? If so, try installing Samsung Kies and plugging your phone in and seeing if it'll install that way.
    04-23-2014 12:20 PM

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