1. Android Central Question's Avatar
    I don't know if this is an issue specific to this chromebook or just chrome in general. I've had this Spin 713 for two months. For most of that time (at least 1 month) it has been freezing and then shutting down. It first freezes with no mouse control and remains that way for 1-2 minutes and then closes. I restart and all is fine for a few hours.

    Is anyone else having this issue? Thanks for any comments.
    01-15-2021 06:04 AM
  2. Kizzy Catwoman's Avatar
    Hi there. This is not a chromebook generic issue. Sounds like a hardware issue. Can you power wash the device to set it back to factory settings and see if that cures the problem. Otherwise I think it could be hardware.
    01-15-2021 07:37 AM
  3. mustang7757's Avatar
    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

    https://forums.androidcentral.com/sh...d.php?t=409154
    01-15-2021 09:00 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! Is this a brand new unit, or did you get it used/refurbished/renewed?

    Also, are you on the Stable channel, or one of the others?
    01-15-2021 01:19 PM

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