1. RuiM's Avatar
    Good evening,

    I recently bought 2 ALCATEL 1V 2020 phones (Android 10).

    Both began to behave strangely, especially when I get them online: any application I open ends up automatically closing. And, for a brief moment, the icons of all applications disappear from the screen, leaving only the wallpaper visible.

    This behavior occurs in the first 30 seconds (+/-) after connecting to the WiFi or data.

    Can someone help me solve this problem?

    Thank you so much for any help.
    12-30-2020 09:50 PM
  2. mustang7757's Avatar
    Hi, welcome to AC!

    This happens when opening the phones native apps?
    12-30-2020 10:10 PM
  3. RuiM's Avatar
    Hi, welcome to AC!

    This happens when opening the phones native apps?
    Thank you.

    Yes sir. It also happens with native apps.

    Rui
    mustang7757 likes this.
    12-31-2020 11:38 AM
  4. mustang7757's Avatar
    Thank you.

    Yes sir. It also happens with native apps.

    Rui
    Ok try safe mode if it still happening?
    12-31-2020 11:57 AM
  5. RuiM's Avatar
    Ok try safe mode if it still happening?
    OK, I will try that
    12-31-2020 08:28 PM
  6. mustang7757's Avatar
    OK, I will try that
    Ok
    12-31-2020 08:34 PM

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