1. rjack22's Avatar
    Last night I was trying to delete two programs that I had recorded previously. Both programs had been watched. I was unable to delete them on my TV using my Firestick under the DVR button from my Recast. I tried using two different TVs and Firesticks.

    This morning I tried again on the TV with no go and then decided to try it on my cell phone using the app. This time it worked. What gives?

    I have successfully deleted viewed programs in the past. Any idea what happened or how to fix this in the future?
    08-16-2019 06:05 AM
  2. Rukbat's Avatar
    Where was the program stored, on the Firestick, on the phone or on the DVR? (You can only delete it from where it's stored.)
    08-17-2019 02:08 PM
  3. rjack22's Avatar
    It was stored in the Amazon Recast. I was using the DVR tab on the Amazon Fire Stick to select my recorded programs on the Recast and after watching them I wanted to delete the recording but it wouldn't let me. I wonder if it is a software issue on Amazons part?
    08-18-2019 07:48 AM

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