12-13-2020 07:53 PM
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  1. marker227's Avatar
    Hey guys,

    I just did a full wipe of my OnePlus 7T the other day because of this issue.

    I've only installed a handful of apps. I'm noticing that Google doesn't push any notifications when app updates are available. The Google Play store is also not automatically updating my apps. I have the automatic update option set to Wifi/Cellular. I'm very confused why I'm not being giving a push notification or that my apps aren't updating automatically.

    What should I do?
    11-24-2020 08:02 PM
  2. B. Diddy's Avatar
    Any power-saving modes turned on, or 3rd party battery saver apps installed? Also, check your system settings -- is the Play Store app battery optimized? If so, turn off battery optimization for it.
    11-24-2020 08:42 PM
  3. mustang7757's Avatar
    Sometimes clearing cache and force stop can get it going again, this happens both wifi and data?
    11-24-2020 09:29 PM
  4. marker227's Avatar
    Any power-saving modes turned on, or 3rd party battery saver apps installed? Also, check your system settings -- is the Play Store app battery optimized? If so, turn off battery optimization for it.
    Negative. All those options are off. I left the phone as "stock" as I could leave it. I only turned off a bunch of notifications for apps and made most apps not run in the background.

    Sometimes clearing cache and force stop can get it going again, this happens both wifi and data?
    Yes. I was under the impression the updates would only happen if the phone was plugged in? Still doesn't explain why I'm not getting the push notifications to update apps.
    11-24-2020 09:39 PM
  5. mustang7757's Avatar
    Negative. All those options are off. I left the phone as "stock" as I could leave it. I only turned off a bunch of notifications for apps and made most apps not run in the background.



    Yes. I was under the impression the updates would only happen if the phone was plugged in? Still doesn't explain why I'm not getting the push notifications to update apps.
    When you open play store you see bunch of updates?

    Also need you to test if it happens both ways just wifi then test by turning wifi off and just use data ?
    11-24-2020 09:41 PM
  6. marker227's Avatar
    When you open play store you see bunch of updates?

    Also need you to test if it happens both ways just wifi then test by turning wifi off and just use data ?
    Yes, I see updates.

    What do you mean turn wifi off and just use data? I turn wifi off when I go to work and I still have to manually update any apps that come through during the day.
    11-24-2020 09:44 PM
  7. mustang7757's Avatar
    Yes, I see updates.

    What do you mean turn wifi off and just use data? I turn wifi off when I go to work and I still have to manually update any apps that come through during the day.
    Ok so it happens both wifi and 4g , clear play store cache and force stop it .
    11-24-2020 09:47 PM
  8. marker227's Avatar
    Ok so it happens both wifi and 4g , clear play store cache and force stop it .
    OK, I just did that now. "Unrestricted data usage" is also turned on. I know it doesn't do anything since I don't ever use "Data Saver".
    11-24-2020 09:51 PM
  9. mustang7757's Avatar
    OK, I just did that now. "Unrestricted data usage" is also turned on. I know it doesn't do anything since I don't ever use "Data Saver".
    Ok so we have to wait and see if any updates will give notification for a update.
    11-24-2020 09:54 PM
  10. marker227's Avatar
    Ok so we have to wait and see if any updates will give notification for a update.
    Should I manually check for updates now?

    Are there any other settings that could be blocking the pop-up update available notification? I have some Google updates turned off, IE: weather, stocks, but that isn't the Google Play app.

    Under the Google Play app ALL the notifications are enabled. Under "App updates available" it says: "~1 notification per week." I don't remember seeing that ever.
    11-24-2020 10:03 PM
  11. mustang7757's Avatar
    Should I manually check for updates now?

    Are there any other settings that could be blocking the pop-up update available notification? I have some Google updates turned off, IE: weather, stocks, but that isn't the Google Play app.

    Under the Google Play app ALL the notifications are enabled. Under "App updates available" it says: "~1 notification per week." I don't remember seeing that ever.
    Show me a screenshot where you see that?
    11-24-2020 10:11 PM
  12. marker227's Avatar
    Show me a screenshot where you see that?
    Picture
    Attached Thumbnails Google Play won't update apps automatically or notify me-screenshot_20201124-221318.jpg  
    11-24-2020 10:14 PM
  13. mustang7757's Avatar
    What happens if you tap once per week ?
    It takes you to another menu?

    I don't have that option on mine , might be because I'm on beta 11 on my Note 20UGoogle Play won't update apps automatically or notify me-screenshot_20201124-223147_settings.jpeg
    11-24-2020 10:33 PM
  14. marker227's Avatar
    What happens if you tap once per week ?
    It takes you to another menu?

    I don't have that option on mine , might be because I'm on beta 11 on my Note 20UClick image for larger version. 

Name:	Screenshot_20201124-223147_Settings.jpeg 
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    If I tap it, it goes to this:
    Attached Thumbnails Google Play won't update apps automatically or notify me-screenshot_20201124-224228.jpg  
    11-24-2020 10:49 PM
  15. mustang7757's Avatar
    Ok yeah it's nothing , my other andriod phones say same .
    11-24-2020 10:56 PM
  16. marker227's Avatar
    Ok yeah it's nothing , my other andriod phones say same .

    I don't know if this is a problem. I opened the Google Play store and it loaded the "Updates" tab when it launched. I didn't press anything, but I noticed I had 3 available apps for update. I'm at work without wifi.

    I don't know if this "ruins" the test we were doing.

    Also, how often do push update notifications come through? Is it daily, or once a week?
    11-25-2020 10:34 AM
  17. mustang7757's Avatar
    I don't know if this is a problem. I opened the Google Play store and it loaded the "Updates" tab when it launched. I didn't press anything, but I noticed I had 3 available apps for update. I'm at work without wifi.

    I don't know if this "ruins" the test we were doing.

    Also, how often do push update notifications come through? Is it daily, or once a week?
    It's hard to say, you can go weeks without a app that needs a update or could be days
    11-25-2020 11:56 AM
  18. marker227's Avatar
    It's hard to say, you can go weeks without a app that needs a update or could be days

    I should have rephrased my question. The moment an app can be updated, does Google Play push a notification to its user or does it do it on like a schedule?
    11-25-2020 01:37 PM
  19. mustang7757's Avatar
    I should have rephrased my question. The moment an app can be updated, does Google Play push a notification to its user or does it do it on like a schedule?
    Yeah usually Google play will say a update available , if you have auto updates it should give notification that those apps were updated also .
    11-25-2020 01:42 PM
  20. marker227's Avatar
    Yeah usually Google play will say a update available , if you have auto updates it should give notification that those apps were updated also .
    Ok, cool. I just got 4 more updates in addition to the first 3. Now I have 7 pending. Still no notification.
    11-25-2020 02:33 PM
  21. mustang7757's Avatar
    Ok, cool. I just got 4 more updates in addition to the first 3. Now I have 7 pending. Still no notification.
    Ok , let's try clear data , force stop the play store , see if that works .
    11-25-2020 03:50 PM
  22. marker227's Avatar
    Ok , let's try clear data , force stop the play store , see if that works .

    OK, I followed the steps. Right after I did that, I had to check the settings to enable "Update Over WiFi and Cellular Data". After that I closed the app. Anything else?
    11-25-2020 03:57 PM
  23. mustang7757's Avatar
    OK, I followed the steps. Right after I did that, I had to check the settings to enable "Update Over WiFi and Cellular Data". After that I closed the app. Anything else?
    Ok now we have to wait and see any updates pop up .
    11-25-2020 04:05 PM
  24. marker227's Avatar
    Ok now we have to wait and see any updates pop up .
    Ok. If I accidentally open the Google Play app, do I have to start over?
    11-25-2020 04:30 PM
  25. mustang7757's Avatar
    Ok. If I accidentally open the Google Play app, do I have to start over?
    No
    11-25-2020 04:33 PM
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