1. novalovr66's Avatar
    Just upgraded to Android 11 last Friday, Note 20 Ultra on AT$T. The install went smooth and all seemed like it should until this morning. While I have my Do not disturb (DND) scheduled with exceptions - favorites and alarms. I already know there was an issue and work around for the favorites during DND however, my alarms will not make any sounds while DND is enabled. I have created new routines, new alarms, and even allowed Bixby to automate it. Changing ringer to a song from my library does nothing. My only solution right now is have DND turn off the same time my alarm goes off which defeats the purpose of exceptions in the first place. Anyone else having a similar issue?
    12-21-2020 07:22 AM
  2. mustang7757's Avatar
    Hi, long press the alarm app then tap info , go to notification and tap each category will take you to a sub menu page and at the bottom of each toggle ignore DNDDo not disturb broken?-screenshot_20201221-104608_settings.jpeg
    12-21-2020 09:47 AM
  3. novalovr66's Avatar
    I appreciate the help however, that did not fix it.

    Do not disturb broken?-screenshot_20201221-110218_settings.jpgDo not disturb broken?-screenshot_20201221-110416_settings.jpgDo not disturb broken?-screenshot_20201221-110246_settings.jpg

    Phone still does not make a sound when DND is on.
    12-21-2020 10:14 AM
  4. mustang7757's Avatar
    I appreciate the help however, that did not fix it.

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    Phone still does not make a sound when DND is on.
    Did you do this for each category in notification?
    12-21-2020 10:42 AM
  5. novalovr66's Avatar
    Did you do this for each category in notification?
    Yes I did. It had no effect.
    12-21-2020 11:08 AM
  6. mustang7757's Avatar
    Yes I did. It had no effect.
    Can try safe mode see if still issue , otherwise I'm thinking factory reset , as that needed sometimes with major Android update
    12-21-2020 11:12 AM
  7. novalovr66's Avatar
    Can try safe mode see if still issue , otherwise I'm thinking factory reset , as that needed sometimes with major Android update
    Factory reset shouldn't even be an option. This isn't a beta build. This is prime time and I have never had to factory reset even with my older phones upgrading OS's. Saying that reminds me me of when I used to root......

    I will try safe mode when I get home though.
    12-21-2020 11:20 AM
  8. mustang7757's Avatar
    Factory reset shouldn't even be an option. This isn't a beta build. This is prime time and I have never had to factory reset even with my older phones upgrading OS's. Saying that reminds me me of when I used to root......

    I will try safe mode when I get home though.
    It shouldn't but it's a possibility , I've seen it here in the forums. Try safe mode though see what happens , you don't use bixby routines ?
    12-21-2020 11:23 AM
  9. novalovr66's Avatar
    It shouldn't but it's a possibility , I've seen it here in the forums. Try safe mode though see what happens , you don't use bixby routines ?
    Ever since Bixby became stable. I tried that this morning even using Bixby to set up DND it wouldn't work.
    12-21-2020 11:59 AM
  10. mustang7757's Avatar
    Ever since Bixby became stable. I tried that this morning even using Bixby to set up DND it wouldn't work.
    Ok ,try safe mode
    12-21-2020 12:06 PM
  11. mustang7757's Avatar
    Another thing to try is , clear app preferences to do this go to settings >apps>3 dots upper right corner and tap reset app preferences
    12-21-2020 12:14 PM
  12. novalovr66's Avatar
    Another thing to try is , clear app preferences to do this go to settings >apps>3 dots upper right corner and tap reset app preferences
    Tried that and safe mode. Nothing worked. I downloaded the Clock app by Google just to test it and it works fine so I believe the issue isn't with DND, it's the native clock app on the device. It can't be disabled or removed to my knowledge so I just deleted all the alarms I had and will be using another alarm app. I appreciate the help.
    12-22-2020 06:12 AM
  13. mustang7757's Avatar
    Tried that and safe mode. Nothing worked. I downloaded the Clock app by Google just to test it and it works fine so I believe the issue isn't with DND, it's the native clock app on the device. It can't be disabled or removed to my knowledge so I just deleted all the alarms I had and will be using another alarm app. I appreciate the help.
    Try resetting the stock alarm app by long pressing tap info then storage and clear its data then force stop it.

    Good that 3rd party alarm works but see if you can get the stock also.. Your Welcome !
    12-22-2020 09:39 AM
  14. novalovr66's Avatar
    Try resetting the stock alarm app by long pressing tap info then storage and clear its data then force stop it.

    Good that 3rd party alarm works but see if you can get the stock also.. Your Welcome !
    Hahaha, that worked. How frustrating these things can be. Thanks again for your help!
    mustang7757 likes this.
    12-22-2020 09:52 AM
  15. mustang7757's Avatar
    Hahaha, that worked. How frustrating these things can be. Thanks again for your help!
    Awesome, yeah just needed a reset.
    Your welcome!
    12-22-2020 10:49 AM
  16. lonestar1135's Avatar
    mine isn't working but not the alarm. Haptic feedback is still on which drives me crazy. I have to turn vibration off in keyboard settings with DND on. Also feedback on One Handed Operation too.

    Am I missing something or is it happening for everyone?
    12-22-2020 11:20 AM
  17. mustang7757's Avatar
    mine isn't working but not the alarm. Haptic feedback is still on which drives me crazy. I have to turn vibration off in keyboard settings with DND on. Also feedback on One Handed Operation too.

    Am I missing something or is it happening for everyone?
    Have you checked here for DND , touch sounds?
    Or go into settings >sounds turn vibration sliders down
    Do not disturb broken?-screenshot_20201222-122404_settings.jpegDo not disturb broken?-screenshot_20201222-122601_settings.jpg
    lonestar1135 likes this.
    12-22-2020 11:26 AM
  18. novalovr66's Avatar
    mine isn't working but not the alarm. Haptic feedback is still on which drives me crazy. I have to turn vibration off in keyboard settings with DND on. Also feedback on One Handed Operation too.

    Am I missing something or is it happening for everyone?
    Do you mean that if you have DND enabled and typed a message to someone the keyboard still has haptic feedback? Mine does that.
    lonestar1135 likes this.
    12-22-2020 11:27 AM
  19. lonestar1135's Avatar
    Yes. I still get vibration feedback with touch sounds off and DND on. On 10 is used to turn off all vibration, but now it doesn't.
    12-22-2020 11:47 AM
  20. lonestar1135's Avatar
    Do you mean that if you have DND enabled and typed a message to someone the keyboard still has haptic feedback? Mine does that.
    Yes. I want 0 vibration feedback when DND is on like in 10. Hopefully a future update maybe.
    mustang7757 likes this.
    12-22-2020 11:47 AM
  21. mustang7757's Avatar
    Yeah probably get addressed in future update
    lonestar1135 likes this.
    12-22-2020 11:52 AM
  22. Donglelife872's Avatar
    It screwed up the ringer for me when Android 11 was installed; I had to manually allow call and the phone. Could be that some ancillary thing is needed to allow for the OP? For instance; TWO things were needed for the phone.
    04-10-2021 08:32 AM

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