1. JaapKak's Avatar
    Hi friends,

    All apps on my Samsung tablet are suddenly greyed out and not usable. When I try to open them I get this message: "Cannot open this app. You do not have permission to perform this action." The tablet is company owned, has a Device Policy installed and only has 1 Google account configured.

    Can someone please help me?

    Apps are greyed out-scr.jpg
    12-20-2021 07:33 AM
  2. Laura Knotek's Avatar
    Have you asked the IT department at the company you work at?
    mustang7757 and ManiacJoe like this.
    12-20-2021 10:34 AM
  3. mustang7757's Avatar
    You just get this tablet like this or its your work tablet?
    12-20-2021 10:41 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! You've already tried rebooting?

    I would agree with Laura Knotek -- the first people to call would be your work IT department.
    12-20-2021 12:00 PM
  5. JaapKak's Avatar
    You just get this tablet like this or its your work tablet?
    It is my work tablet. It worked a few days ago perfectly.
    12-22-2021 01:32 AM
  6. B. Diddy's Avatar
    And have you spoken to your IT department yet?
    12-22-2021 02:58 AM
  7. mustang7757's Avatar
    It is my work tablet. It worked a few days ago perfectly.
    I agree with B. Diddy contact your work about it
    12-22-2021 12:10 PM
  8. JaapKak's Avatar
    Have you asked the IT department at the company you work at?
    They don't know it, that's why I'm here hoping someone would recognize the greyed out apps
    12-23-2021 01:07 AM
  9. B. Diddy's Avatar
    If the device is controlled by the IT department, it's a little puzzling that they can't figure it out. Can you at least ask them to reset the tablet for you, and then set it back up for you?
    Laura Knotek likes this.
    12-23-2021 01:44 AM
  10. mustang7757's Avatar
    They don't know it, that's why I'm here hoping someone would recognize the greyed out apps
    Unfortunately because this a work device and protected by them we can't further assist to violate there security / limits they placed on the device for the user .
    Laura Knotek likes this.
    12-23-2021 09:42 AM
  11. JaapKak's Avatar
    Eventually the IT department resetted the device and of course everything is working again.
    B. Diddy and Laura Knotek like this.
    12-24-2021 01:11 AM
  12. mustang7757's Avatar
    12-24-2021 12:05 PM

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