1. bookletgeo's Avatar
    I bought an HKC tablet for my 7 year old for Christmas. We're still having problems with Angry Birds, but she's been happily playing other games. Today, we tried to download a movie for her on her tablet. I paid for and successfully downloaded a movie from Google Play. The movie is showing in the Movies and TV app and says it downloaded fine, but when we try to play it, it says, "There was a problem while playing [-1004] Touch to retry." I have done a Google search, but can't find any solution for this problem. Because of the Angry Birds problem and a thread I found on here, I just downloaded and installed the latest update from HKC, but this hasn't solved this problem or the Angry Birds problem. Any help is much appreciated. Getting very frustrated with this tablet. My daughter is very upset that so much seems not to work here.
    01-20-2013 12:30 AM
  2. Laura Priest's Avatar
    Try to cancel google play order if it is within a 2christmas hour window. And download the movie again. Hope this helps
    01-20-2013 09:43 PM
  3. Jessica Harber's Avatar
    I am having the same problem... I contacted Google play, and waiting for an answer. The tablet us great for the price! Hopefully I will get an answer and reply here.
    01-21-2013 06:13 PM
  4. kidsmakeyoucrazy's Avatar
    02-05-2013 11:32 AM

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