Cannot enable Airplane mode or turn OFF wifi

newb100

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Mar 28, 2013
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Hi,

Just what the title says. I don't know much about the inner workings of these phones. When I try to turn on airplane mode in Settings by sliding the "switch" to ON, it goes right back to OFF. This is right after a factory hard reset. Furthermore, wifi is always on and if I try to turn it off, it does for a second, then turns right back on. I just bought this phone used from eBay and wonder if someone has tweaked it. Can anyone help me? I just want my phone to work and would rather not hassle with returning it to the seller.
 
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