1. Christopher Piper1's Avatar
    So I upgraded my daughter's Nexus 7 to 4.4.2, and set up a restricted profile for her. I cannot figure out how to watch purchased Play Movies & TV. Her account has permission for it under settings, and I can browse for the purchased movies in the app, but they are all non-purchased. Her profile is still showing as tied to my Google account, so purchases should carry over, but alas, no such luck. Anyone have any experience with this? I'd ask Google for help - but y'know - they don't seem to HAVE a support department. Guess you can't expect that from such a small company...
    03-21-2014 12:15 AM
  2. Aquila's Avatar

    There is a "contact us" link on the far right of the black bar at the top. Going through the menus will get you to a "call us" or "e-mail us" set of links within each department.
    03-21-2014 12:21 AM
  3. weirleader's Avatar
    Any solution to your problem? I have the same trouble and while I could likely contact Google it would probably be great to have a solution to this available more publicly.
    11-20-2014 02:02 AM

Similar Threads

  1. Gapless playback in Google Play Music?
    By jhilker in forum Sprint HTC One
    Replies: 2
    Last Post: 05-25-2014, 03:31 PM
  2. Galaxy S4: Google Play Services has gone nuts
    By fotyc in forum Samsung Galaxy S4
    Replies: 3
    Last Post: 03-21-2014, 04:47 PM
  3. Verizon HTC One: My Google Tasks don't seem to update
    By GMGPR in forum Verizon HTC One
    Replies: 1
    Last Post: 03-21-2014, 09:47 AM
  4. Play Store: Motorola Camera Update (v 200008)
    By cakalusa in forum Moto G (2013)
    Replies: 0
    Last Post: 03-20-2014, 08:07 PM
  5. trouble getting google music app to sync music
    By mikeburton in forum Samsung Galaxy S4
    Replies: 1
    Last Post: 03-20-2014, 07:59 PM