1. scottandtisha's Avatar
    I haven't been here in awhile and my site searches weren't effective enough to provide the answers I'm looking for so here goes.

    I purchased a Nexus 7 for my young son and created a Restricted User Profile for him. I have two questions / concerns that I need to understand better.

    1) When I download a game for him and provide him access to it, everything works great. However, if I uninstall it from the root account, it still remains in his user account until I log-in as him and uninstall it again. Why is it necessary that I delete the game from both accounts or is there a better way to remove programs?

    2) The Google Play store was frozen on the Nexus and it wouldn't sync my profile to the google servers, so I ended up needing to do a factory reset. I tried using Helium Premium to back up all the files, but Helium only allows you to run it from the master account. My fears were realized when I logged in as my son and saw that he has lost all progress on every game that he played. He's not even that upset about it, but he has to start over with everything. Is there a reasonably effective way to backup a restricted profile's application info?

    Appreciate any insight you guys can provide.
    04-04-2014 08:30 PM
  2. Golfdriver97's Avatar
    Maybe there is a better way to do all this. Instead of a restricted user, how about installing an app like App Lock? That puts a password on things like the browser, App Lock itself, Settings, etc, so that only authorized users can access those specific areas. As long as he doesn't intentionally go and reset the device, that should act as a good barricade.

    Helium I heard was hit and miss when it comes to saving data. Titanium Backup is better, but you need to be rooted for that one.
    04-04-2014 11:37 PM
  3. ljrichter's Avatar
    Is there no other way to backup the data on the second profile if the device is not rooted? Can you save the data files to a PC then reinstall?
    06-12-2016 09:18 PM

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