1. Kathy Biega-Poncer's Avatar
    I've had my tablet since December & have not had this problem before. WiFi is always off & when I turn it on, it doesn't turn blue, just stays grey & doesn't stay on. What can I do to correct this? Do I have to do a factory reset? Please help me...thank you
    05-24-2015 05:18 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which device is it? Review this guide: http://forums.androidcentral.com/amb...-problems.html
    05-25-2015 05:37 PM
  3. Kathy Biega-Poncer's Avatar
    My tablet is a Bright-Tab 7" Adroid 4.4 KitKat...thank you for responding so fast, but I can't get the WiFi to stay on to get to that point. I guess I'm gonna have to do a factory reset. I don't know a whole lot about these devices so, I will probably be asking you more questions in the future. Again, Thank you so much for your help...Kathy Poncer
    B. Diddy likes this.
    05-26-2015 05:44 PM
  4. B. Diddy's Avatar
    Are you saying that the wi-fi actually switches off on its own? Or that the connection drops, but the wi-fi switch stays on?
    05-26-2015 05:55 PM

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