1. FearMor's Avatar
    I have a Samsung Galaxy S5. (SM-G900F) running Android version 6.0.1. I set the ringtone to maximum volume which suits me well as I am hard of hearing. For no apparent reason, the ringtone volume drops down to zero without warning and I have missed some important calls. Please, can somebody tell me how to stop this happening?
    05-21-2020 02:41 PM
  2. mustang7757's Avatar
    Hi welcome!

    You try safe mode?
    05-21-2020 02:47 PM
  3. FearMor's Avatar
    How do I get into safe mode? Pardon my ignorance. Will I have to leave it in safe mode perpetually thereafter?
    05-21-2020 02:52 PM
  4. FearMor's Avatar
    I have installed the app "Volume Lock Pro" but it has done no good.
    05-21-2020 02:56 PM
  5. FearMor's Avatar
    I have put it into safe mode; where do I go from there
    05-21-2020 03:07 PM
  6. mustang7757's Avatar
    I have put it into safe mode; where do I go from there
    Just test it out there if it changes
    05-21-2020 03:08 PM
  7. mustang7757's Avatar
    Your using the default ringtones? Not 3rd party ?
    05-21-2020 03:17 PM
  8. FearMor's Avatar
    Yes, Mustang, I am using the default ringtones but I cannot really leave my phone in safe mode for ever more.
    05-21-2020 03:52 PM
  9. mustang7757's Avatar
    Yes, Mustang, I am using the default ringtones but I cannot really leave my phone in safe mode for ever more.
    Ok , how long were you in it ? And did it happen?
    05-21-2020 03:55 PM
  10. B. Diddy's Avatar
    Do you have Blocking Mode/Do Not Disturb turned on, or perhaps it's scheduled to turn on at certain times? https://www.gottabemobile.com/how-to...o-not-disturb/
    05-22-2020 12:53 AM
  11. FearMor's Avatar
    Hi, B. Diddy: No I do not have Blocking Mode turned on. When ring tone disappers, I go into Sounds and Notifications and find that the slider has gone back to the extreme left hand side. I then slide it to maximum and it works fine but then, for no reason, the slider goes back to the extreme left again and there is no ringtone. How can I persuade the ringtone slider to stay where I set it please?
    05-24-2020 01:06 PM
  12. B. Diddy's Avatar
    If you turn the volume back up by pressing the Volume Up button, does the volume immediately go down afterwards? If so, then the Volume Down button might be stuck in a pressed state (either physically or electronically).
    05-24-2020 10:23 PM
  13. FearMor's Avatar
    Hi, when I turn the volume up, it stays up and may stay up for several hours. Suddenly, and for no apparent reason, it drops down to zero. I only then find out that I have no ringtone when somebody calls me on my landline to ask why I am not answering my mobile. I then check and find that the volume bar on my S5 has receded to the maximum left position meaning I get no ringing. I can then move it up again and all's well till the next time.
    Yesterday 04:39 PM
  14. B. Diddy's Avatar
    Do you ever plug in headphones that have a volume control button, or Bluetooth headphones?
    Today 01:01 AM

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