1. AdeHyzler's Avatar
    My lollipop update finally came through yesterday on both my nexus 5 and 7. Everything was fine on my phone but my tablet was half way through installing, had restarted and now has got stuck for the last 24 hrs on the spinning balls. If I power down it restarts the same. It stained of power last night but when I recharged it it is still the spinning balls. Grateful for any help oh android community!!!!
    Thanks, Ade
    11-18-2014 10:08 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is it a 2012 or 2013 N7?

    Try booting into Recovery Mode and wiping the cache partition, if possible: http://forums.androidcentral.com/goo...tion-wipe.html
    AdeHyzler likes this.
    11-18-2014 05:27 PM
  3. AdeHyzler's Avatar
    Thanks so much for getting back to me with your advice
    I went through all the steps and for a second I thought it had worked..... Then those infernal spinning balls returned...... Don't suppose you have any other ideas????
    Thanks again!
    11-19-2014 08:53 AM
  4. B. Diddy's Avatar
    You could try flashing the factory image, but this will wipe your device: http://forums.androidcentral.com/goo...e-restore.html
    11-19-2014 09:17 AM
  5. Mauricio Ponte's Avatar
    Mi nexus 5 was in the hanging balls and follow your instructions = but got stuck in the
    wiping cache / formating cache
    any suggestions?
    02-16-2015 08:28 PM

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