07-11-2016 01:17 PM
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  1. pbc's Avatar
    Couldn't find this here, but apparently 5.0 is not working well with Exchange. I have literally lost the ability to use this as a work smartphone (and now scrambling to find another phone) as emails have stopped coming in, and I can no longer setup my work email address due to the "couldn't open connection to server" that seems to be a known issue.

    Not sure if it is just a Nexus 5 issue or not, but doesn't appear to be so based on what I'm seeing online.

    Unbelievably frustrating. But beware of the issue if you rely on Exchange email.
    11-19-2014 09:50 AM
  2. pbc's Avatar
    In positive news, Nine literally just came out with a fix for it. Which is great. Humorously last week I was "finding my credit card number" away from buying TouchDownHD for calendar/email functionality but forgot to. They haven't fixed it yet.
    11-19-2014 10:13 AM
  3. daihard2008's Avatar
    My GMail on Lollipop works perfectly with the Exchange server we use at work. I'm happy that I can now just use one mail client to check both GMail and my work mail.

    It may depend on the settings on the Exchange server you're connected to.
    11-19-2014 10:39 AM
  4. bbgolf's Avatar
    Works well with my Microsoft Hosted Exchange. Crashes repeatedly with my corporate Exchange 2003 when using push, without push it crashes each time it tries to sync.

    Posted via the Android Central App
    11-19-2014 11:43 AM
  5. N4Newbie's Avatar
    It works perfectly for me.

    What mail client are you using? I have been using Nine for 6 months and it continues to work perfectly on my Nexus 5 with Android 5.0.

    My Nexus 6 was just delivered a few hours ago but I was stuck in a meeting which I could not leave so only just unboxed it a few minutes ago. I'll be testing Nine there soon.
    11-19-2014 01:14 PM
  6. gblum's Avatar
    Same issue here, wish I would have known before the update. I now have to stop in WI-FI zones to VPN in and check mail. What a pain. Our tech staff is pulling their hair out. They've gone out with notice to employees that haven't been upgraded yet to not do so.
    11-19-2014 03:11 PM
  7. Nonymous666's Avatar
    When my phone was KitKat, I side-loaded gmail 5.0 and the new Exchange Services apk required for it (both available a couple weeks ago), and it wouldn't sync with our company's Exchange server. Would just spin the circle forever saying "syncing".

    So I ended up uninstalling gmail 5.0 and went back to previous version, and went back to the old android "Email" app that works with exchange.

    Now that my phone is upgraded to Lollipop, gmail 5.0 is working fine with my company's exchange server.
    11-19-2014 05:04 PM
  8. bbgolf's Avatar
    It works perfectly for me.

    What mail client are you using? I have been using Nine for 6 months and it continues to work perfectly on my Nexus 5 with Android

    Gmail app crashes with my Exchange 2003 server so I use Nine for that account. Previously on KitKat my email stuck in the outbox, may be time to replace Exchange 2003.

    Posted via the Android Central App
    daihard2008 likes this.
    11-19-2014 05:48 PM
  9. qwertylover's Avatar
    I am frustrated beyond belief right now because I can't add appointments to my work Outlook via Touchdown. The email sync seems to be working fine, but when I try to add an appointment to the calendar, it just remains stuck in the "processing" phase after I enter the appointment and hit save. Is this something that Touchdown or Google will fix, or am I just out of luck?
    11-19-2014 08:43 PM
  10. daihard2008's Avatar
    I am frustrated beyond belief right now because I can't add appointments to my work Outlook via Touchdown. The email sync seems to be working fine, but when I try to add an appointment to the calendar, it just remains stuck in the "processing" phase after I enter the appointment and hit save. Is this something that Touchdown or Google will fix, or am I just out of luck?
    I would think Touchdown should fix it, not Google. I have a similar issue with Sunrise, where I can't view or update my Exchange calendar entries through it. OTOH, I can access them just fine from the native Android calendar app. That's probably a compatibility issue. Google has updated their exchange connector, so I wouldn't be surprised if apps that use it need to be updated.

    For me, I don't need Sunrise anymore. The updated Android calendar is good enough for me now.
    qwertylover likes this.
    11-19-2014 09:21 PM
  11. pbc's Avatar
    I've switched to Nine which for now has fixed things. But this is a Lollipop issue given it obviously doens't play nice with even the stock email app (which worked perfectly before on my work's Exchange servers). We use iPhone's, blackberries, Samsungs, you name it, all seem to work fine with their stock email programs as 4.4.4 did. The only change was upgrading to 5.0, and it broke (and clearly not just for me). Touchdown stopped working as well.

    Here's an interesting link where some are surmising that there are certain TLS settings within Exchange Servers that would have to be adjusted due to how Lollipop was implemented.

    https://code.google.com/p/android/is...etail?id=79389

    In any event, as mentioned above Nine is working (and you'll see when you download it that they patched it to "fix the SSL issue with Lollipop") ... maybe Google can do the same with their stock email app?
    qwertylover likes this.
    11-20-2014 07:31 AM
  12. N4Newbie's Avatar
    I used Touchdown for quite some time but I now much prefer Nine. If nothing else, it is far prettier. And it syncs Tasks which the last I recall Touchdown still does not do so.
    11-20-2014 08:17 AM
  13. qwertylover's Avatar
    For anyone using TouchDown, I emailed Symantec this morning and got a prompt reply with a beta .apk that fixed the problem of not being able to sync the calendar since the Lollipop upgrade. I cannot post the email here (the forum won't allow it since I have fewer than 10 posts), but it is TouchDown-Support (at) Symantec (dot) com.
    11-24-2014 03:51 PM
  14. doubleblack's Avatar
    No problem connecting to Exchange 2010 using Gmail app on Nexus 4 or Nexus 6 lollipop.
    11-24-2014 09:08 PM
  15. eddi0's Avatar
    Any fixes here? I cannot set up gmail through stock email app on Moto X for Exchange due to the same error.
    12-07-2014 07:39 PM
  16. slinky's Avatar
    I use Mailwise, which is excellent. Android is frustrating with Microsoft and unfortunately I'd sooner get a Windows phone than switch to gmail based systems. It's a completely different tool and I wish it would be recognized as that and a need to create a cooperative existence.
    12-12-2014 12:08 PM
  17. conquereddroiduser's Avatar
    I use gmail and Google calendar to sync with exchange on 5.0. No problems so far. I was using touchdown before but the calendar issue got me tinkering... I like this setup better now personally.
    daihard2008 likes this.
    12-12-2014 12:50 PM
  18. daihard2008's Avatar
    I use Mailwise, which is excellent. Android is frustrating with Microsoft and unfortunately I'd sooner get a Windows phone than switch to gmail based systems. It's a completely different tool and I wish it would be recognized as that and a need to create a cooperative existence.
    Can you elaborate on the last statement? I have my corporate Exchange account synced to my Lollipop phone, including mail, contacts and calendar. I haven't run into any noticeable issue using any of the Exchange components on the device.

    FWIW, I'd sell my soul to the devil before buying a Windows phone. I haven't had a Windows computer at home since 2004, and I have no plans to change that.
    12-12-2014 09:46 PM
  19. stuarta99's Avatar
    I use nine which is excellent and had no problems with exchange 2010 or 2013
    daihard2008 likes this.
    12-14-2014 09:27 AM
  20. dorelse's Avatar
    Can you elaborate on the last statement? I have my corporate Exchange account synced to my Lollipop phone, including mail, contacts and calendar. I haven't run into any noticeable issue using any of the Exchange components on the device.

    FWIW, I'd sell my soul to the devil before buying a Windows phone. I haven't had a Windows computer at home since 2004, and I have no plans to change that.
    So, lots of experience with Windows & Windows Phone then to make that statement then...

    We had a corporate-wide email sent out regarding Lollipop and Exchange being incompatible. We were told not to upgrade until mid-January when it would be patched at the office.

    Here was the email from Corporate:

    "MobileIron MDM does not currently support the upgrade and corporate email will stop synching with your device. It is strongly recommended to not update your device at this time and also be aware that purchasing a new Android 5.0 device will need to wait until our server upgrade to install MDM.

    We expect an update to MobileIron by January to support Android 5.0."
    12-14-2014 07:47 PM
  21. daihard2008's Avatar
    So, lots of experience with Windows & Windows Phone then to make that statement then...

    We had a corporate-wide email sent out regarding Lollipop and Exchange being incompatible. We were told not to upgrade until mid-January when it would be patched at the office.

    Here was the email from Corporate:

    "MobileIron MDM does not currently support the upgrade and corporate email will stop synching with your device. It is strongly recommended to not update your device at this time and also be aware that purchasing a new Android 5.0 device will need to wait until our server upgrade to install MDM.

    We expect an update to MobileIron by January to support Android 5.0."
    I'm not sure what you're trying to get at, but I did use Windows at home since 1990 all the way to 2004. I've also been dealing with Windows at work, so I don't think I severely lack experience in that field, though I admit I have zero knowledge of Windows 8.

    I just hope @slinky, to whom I asked the question, will clarify the statement.
    12-14-2014 08:10 PM
  22. asherN's Avatar
    So, lots of experience with Windows & Windows Phone then to make that statement then...

    We had a corporate-wide email sent out regarding Lollipop and Exchange being incompatible. We were told not to upgrade until mid-January when it would be patched at the office.

    Here was the email from Corporate:

    "MobileIron MDM does not currently support the upgrade and corporate email will stop synching with your device. It is strongly recommended to not update your device at this time and also be aware that purchasing a new Android 5.0 device will need to wait until our server upgrade to install MDM.

    We expect an update to MobileIron by January to support Android 5.0."
    I gather that reading 101 was on on your curricilum.

    it is not an issue between the GMAIL app and Exchange. I use it everyday with 2 Exchange accounts with no issue. It is your corporate MDM (MobileIron) that is not yet compatible with Lollipop.
    daihard2008 likes this.
    12-15-2014 12:46 PM
  23. dorelse's Avatar
    I gather that reading 101 was on on your curricilum.

    it is not an issue between the GMAIL app and Exchange. I use it everyday with 2 Exchange accounts with no issue. It is your corporate MDM (MobileIron) that is not yet compatible with Lollipop.
    The discussion was originally regarding Corporate Email & Exchange. If you had the ability to understand corporate email & mobile integration, you'd know exactly why my post was relevant. ie. That it could be a mobile integration third party causing his issue, not directly Exchange & Gmail, but clearly that was lost on you.

    Thank you for your invaluable & rude contribution. Carry on.
    12-15-2014 01:18 PM
  24. N4Newbie's Avatar
    I gather that reading 101 was on on your curricilum.

    it is not an issue between the GMAIL app and Exchange. I use it everyday with 2 Exchange accounts with no issue. It is your corporate MDM (MobileIron) that is not yet compatible with Lollipop.
    Agreed.

    And, the secondary point is, why bother with MobileIron at all? I see little that it does which is not already handled by Exchange Server and ActiveSync.
    daihard2008 likes this.
    12-15-2014 02:50 PM
  25. hallux's Avatar
    Agreed.

    And, the secondary point is, why bother with MobileIron at all? I see little that it does which is not already handled by Exchange Server and ActiveSync.
    MobileIron, in my corporate environment anyway, sandboxes the corporate stuff. They isolate your corporate contacts from your personal ones, your company email from personal email using MI-specific applications within the container. This also requires a PIN entry to get into the MI space, on top of the one to get into the phone (which is no longer enforced by policy). The theory is that in a BYOD environment, the "work" area can be wiped by just removing the MI container. This introduces other challenges that make life with a MI-protected device unpleasant. My brief experience in setting up a MI device for someone with Android had me avoid a request to be a pilot for the iOS (work-issued iPad) implementation like it was a horrible disease.
    12-16-2014 09:51 AM
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