1. msmigiel's Avatar
    Hello all,

    My Samsung Galax S5 phone (on Verizon) just got an update to Android 5.0 Lollipop. I did the upgrade and things seem OK for the most part but one new I thing I am noticing is that sometimes, the icon in the top right for signal strength has 4G LTE but it is dimmed and crossed out. I toggled Airplane mode and now it's back in 4G. I haven't seen this icon ever before the update. Where I live has very poor signal strength and my phone frequently drops from 4G to 3G and then back up again at times but this icon is new to me.

    What does it mean?
    03-10-2015 03:04 PM
  2. sabbathlily's Avatar
    Same thing here, curious to see why this is...
    03-10-2015 08:55 PM
  3. papril's Avatar
    Same thing here - very curious
    03-11-2015 10:07 AM
  4. keleko17's Avatar
    I'm having the same thing happen. I also have poor signal quality. My only guess is that they changed the setup. Where before it would say 4G then 3G, or I have even had 1x before. My guess is now it is 4G when on 4G, crossed out means 3G, when it isn't visible would be less than that.
    03-13-2015 07:41 AM
  5. gone down south's Avatar
    Why aren't you asking this in the S5 section?
    03-13-2015 02:47 PM
  6. Voxxxxxxxxxx's Avatar
    Super late to the game here. Hopefully everything is back to normal, but just in case anyone looks this up now.
    Make sure your Mobile data is enabled. When I turn mine off, the 4G gets crossed out, but when it's back on, it lights back up.
    05-21-2015 09:49 PM
  7. ellabird90's Avatar
    Go into settings
    Click "mobile data"
    Turn on mobile data...
    Viola!
    06-04-2015 06:39 PM
  8. JFFoster's Avatar
    Enabling Mobile Data made the slash symbol go away. I had turned off mobile data while on a cruise.
    06-24-2015 08:23 PM
  9. guitardis's Avatar
    I'm having the same thing happen. I also have poor signal quality. My only guess is that they changed the setup. Where before it would say 4G then 3G, or I have even had 1x before. My guess is now it is 4G when on 4G, crossed out means 3G, when it isn't visible would be less than that.
    I had the same issue; still do if I go back to global mode (settings/more networks/mobile networks/preferred network mode. Setting that to LTE/CDMA, my phone (so far, anyway) seems to hold the 4G better, though the signal strength still isn't wonderful, but that's down to Lollipop. FWIW, Verizon tells me Google is working on a fix for that and there will be an update.



    Sent from my iPad using Tapatalk
    07-28-2015 09:58 AM

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