1. Sara Di's Avatar
    So before I upgraded to Lollipop, my Verizon S5 worked fine. Now I get messages like "Unfortunately, contacts has stopped." My apps crash (mainly Instagram), I swear the phone is slower, LightFlow no longer works and I can't customize my light colors, and I keep getting this weird message (see attachment). Can anybody help?

    Posted via the Android Central App
    Attached Thumbnails S5 having issues after Lollipop-screenshot_2015-03-18-19-17-09.jpg  
    03-18-2015 08:50 PM
  2. B. Diddy's Avatar
    Yikes. Have you tried wiping the cache partition yet? http://support.t-mobile.com/docs/DOC-10404
    03-18-2015 10:14 PM
  3. Sara Di's Avatar
    Thanks B.Diddy. When I try to do that I can't get it to work, my phone only starts in safe mode.

    Posted via the Android Central App
    03-19-2015 02:51 PM
  4. B. Diddy's Avatar
    Oh, so when you try to boot into Recovery, it doesn't get there? And does it always start in Safe Mode, or only when you're trying to boot into Recovery?

    Try unmounting your SD card (in Settings>Storage), removing it, and rebooting. If the card is corrupt, it might be causing some issues.
    03-19-2015 11:14 PM
  5. bnroach's Avatar
    Re: hangouts... Since updating I only get heads up notifications for sms in hangouts, but nothing for true hangout messages. Any ideas?

    Posted via the Android Central App
    03-20-2015 08:02 AM
  6. Sara Di's Avatar
    My phone starts normally but when I try to start in recovery mode it will only start in safe mode.

    Posted via the Android Central App
    03-21-2015 12:15 PM
  7. Sara Di's Avatar
    Also, can you help me with this? My storage is crazy weird. I try to delete the miscellaneous files but they never do and they're taking up a ton of space.

    And when I delete pics they just come back 😥

    Posted via the Android Central App
    Attached Thumbnails S5 having issues after Lollipop-screenshot_2015-03-21-06-43-45.jpg   S5 having issues after Lollipop-screenshot_2015-03-21-06-43-56.jpg  
    03-21-2015 12:20 PM
  8. B. Diddy's Avatar
    The pics you're deleting might be thumbnails, which just get re-created by the system, since it needs to have a database of thumbnails for the Gallery and the music apps (as well as others).

    You may not be able to delete the miscellaneous files from that menu--you may have to try deleting them using a file manager app. It's possible some of those miscellaneous files are in protected directories.
    03-21-2015 06:38 PM
  9. Sara Di's Avatar
    I'm just trying to delete pics I've taken myself. I'll go through and individually check them and delete them and 24 hours they're back. I have sync turned off too and when I delete them it says it is deleting them from everywhere.

    Still getting the IG and contacts have stopped working messages.

    Still can't get LightFlow to work...

    Super frustrated with this phone.

    Posted via the Android Central App
    03-21-2015 08:24 PM
  10. B. Diddy's Avatar
    Are the photos syncing to both your Google account and your Samsung account? If it says it's deleting them everywhere, it might just mean locally and in your Google+ Photos. But if they're also syncing to your Samsung account, then they might be resyncing back.

    Also, I had suggested before that you try unmounting and removing the SD card--did that help?
    03-22-2015 02:05 AM

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