1. Lou Mancuso's Avatar
    I can no longer use the internet, FB or maps unless I'm connected to a WiFi and my voice to text doesn't work anymore. I no longer show 4G or any 'G' when once did. Plus I've went from full bars to 1 in my house.*
    What is the deal? How could an update cause so much havoc?
    04-12-2015 02:59 PM
  2. Rukbat's Avatar
    Any data received over the air can fail. Bring the phone into the carrier and ask them if they can please reflash the update. (They broke the phone so they're legally liable for the damage.)
    04-12-2015 03:33 PM
  3. gone down south's Avatar
    Try a factory reset, that solves 99% of all update problems.
    ptkelly likes this.
    04-12-2015 04:21 PM
  4. BullGuard8's Avatar
    you need to clear your phonețs cache firstȘ

    take out your SD Card

    backup your phonețs content, only contacts and files like photos and music

    Turn off your phone completely

    press the volume up + home + power keys together for 5 seconds until you see the Android d00d

    once the Android d00d has finished working, you will get the advanced menu, from there, clear your cache partition, then do a delete all user data / factory reset

    no your phone will be brand new again

    set it up again by signing into your g00gl3 account

    your contacts should be there the moment you sign in if they were on your gmail, now just put back your SD card and all your data should be on it
    04-12-2015 10:34 PM

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