Why hasent my moto G 1st gen not getting the lollipop update yet?

Maliux

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Dec 13, 2014
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I tried to chat with Motorola support about it bit they where no help at all. They just used the generic responses :p please help me!
 

B. Diddy

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Mar 9, 2012
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Did you get your Moto G new or used? If new, was it directly from a carrier, or did you buy it directly from Motorola or some other retailer? Have you ever rooted it?