1. AC Question's Avatar
    Hello Android community, I'm using Google Drive on Android 5.1. When tapping on a PDF file in order to view it a box pops up asking me to choose an app to view the file with. It starts with "Open with" then gives me a list of apps. At the bottom of the pop up it says, "Cancel". If I select an app my file is opened with that app. But I used to have an option to open once or open always using the selected app. This appears to have gone and I am now unable to choose a default app, meaning I have to make a selection each time I open a file. What has happened? Any help will be appreciated.
    04-30-2015 05:48 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Try going to Settings>Apps​, tap Menu, then Reset All App Preferences.
    04-30-2015 06:59 PM
  3. borisbravo's Avatar
    Thanks for the reply. I've tried your suggestion and went back into Google Drive and opened a PDF file. Unfortunately I get the same box appearing asking me to select an app and no option to make the selection permanent. It's like Google has changed it. I'm using a Nexus 5 running 5.1. Image attached:

    Google Drive default file viewer option disappeared, how can I get it back?-2015_05_02_21.41.06.jpg
    05-02-2015 03:47 PM
  4. zackzuse's Avatar
    Thanks for the reply. I've tried your suggestion and went back into Google Drive and opened a PDF file. Unfortunately I get the same box appearing asking me to select an app and no option to make the selection permanent. It's like Google has changed it. I'm using a Nexus 5 running 5.1. Image attached:

    Click image for larger version. 

Name:	2015_05_02_21.41.06.jpg 
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    Hey that's the exact issue I am searching for, any luck?
    09-22-2015 07:22 AM
  5. borisbravo's Avatar
    Hi zackzuse, my problem has been resolved for a few months now, but I can't remember exactly what I did to get it to work. You could try going to App info, then Force Stop and Uninstall Updates. Once you are running an older version of Google Drive and the issue is cleared, try updating the app. I think that was what I did.
    09-24-2015 01:52 AM

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