1. AC Question's Avatar
    On my Galaxy S4 since the Lollipop upgrade my email app (stock) no longer synch's automatically even though I have it set to synch every 15 minutes during most of the day. Any ideas on how to fix? Thanks!
    05-15-2015 11:39 AM
  2. DLK1's Avatar
    If what B. Diddy suggest does not get you going, you may want to changing the sync time to something else, sometimes just changing a setting with reset bit in the config file. If this does not get you in sync then try clearing the Apps cache and data.
  3. B. Diddy's Avatar
    Welcome to Android Central! Try removing the email account from the Email app, then adding it back.
    05-16-2015 01:47 AM
  4. DLK1's Avatar
    If what B. Diddy suggest does not get you going, you may want to changing the sync time to something else, sometimes just changing a setting with reset bit in the config file. If this does not get you in sync then try clearing the Apps cache and data.
    B. Diddy likes this.
    05-16-2015 09:37 PM
  5. tmdc622's Avatar
    Thank you both for your suggestions! Clearing the App Data was the step that did the trick
    B. Diddy and DLK1 like this.
    05-18-2015 01:58 PM
  6. Shannon Eller's Avatar
    I'm having this same issue but it will not let me clear the app data, only the cache.

    Posted via the Android Central App
    Attached Thumbnails Why don't my emails sync and notifications no longer occur since Lollipop upgrade?-screenshot_2015-05-20-13-27-39.jpg  
    05-20-2015 12:27 PM
  7. DLK1's Avatar
    You may have to do a force stop first.
    05-20-2015 05:22 PM
  8. dakshay95's Avatar
    I thought that now emails worked using "push" rather than "pull" which is why the Gmail app doesn't have any sync interval settings?
    05-21-2015 06:55 AM
  9. Shannon Eller's Avatar
    DLK it won't let me do a force stop. Everything is grayed out. Only thing it'll let me do is clear cache

    Posted via the Android Central App
    05-21-2015 08:13 AM
  10. dakshay95's Avatar
    Check the play store for updates to the email app?

    Sent from my Moto G 2nd Gen using Tapatalk
    05-21-2015 08:16 AM
  11. DLK1's Avatar
    You might try as dakshay95 suggest check to see if there is an update for the app. I am not sure the grayed out force stop may not be available to you. I am rooted and I never had a phone that was not rooted. So maybe force stop is only available when rooted.
    05-21-2015 09:59 AM
  12. joc30's Avatar
    Had the exact same problem on Galaxy Note 4, was using Microsoft Exchange (ME) with "push" which worked fine with KitKat but "ME" didn't work with lollipop.
    Downgraded back to KitKat all is fine with email arriving instantly again.
    06-01-2015 04:53 AM

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