1. Linda Morales1's Avatar
    The options are in grey and Im unable to click on that area which would give me the option to remove my pattern.
    08-03-2015 10:14 AM
  2. Gbsa's Avatar
    This works on my note 3 running 4.4.2 but it might work on yours. Go to settings
    Security
    Scroll down to credential storage
    Then clear credentials.

    After that my options in the lock screen that are greyed are available again
    Linda Morales1 likes this.
    08-03-2015 10:31 AM
  3. Linda Morales1's Avatar
    Omg!! Thank u! Thank u! I spent the morning trying to figure this out and I wasn't able too.
    Gbsa likes this.
    08-03-2015 11:31 AM
  4. Gbsa's Avatar
    I know I spent a lot of time finding the answer also
    08-03-2015 12:30 PM

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