1. Gadgetgirl_clg's Avatar
    I don't know what's going on. My phone has been acting weird for the past week and this bar comes and goes. I'm hoping someone knows what it is before I try a factory reset which may or may not fix the problem. I know it is only an issue on the home screen because when I open an app or even the app drawer, it's gone. Help!

    Posted via the Android Central App
    Attached Thumbnails Gray bar across top half of my screen-5359.jpg  
    02-28-2016 02:43 PM
  2. Javier P's Avatar
    Hello, welcome to the forums! Which phone do you have? Are you using a custom launcher or just the stock one? Did you place those icons on your homescreen? It looks like some kind of recommended apps box, most likely from a third party app that you downloaded. Do you have Clean Master or a similar app installed in your phone? What happens if you long press on that box?
    B. Diddy likes this.
    02-28-2016 04:58 PM
  3. B. Diddy's Avatar
    Also, check your Settings>Accessibility​ menu and see if any of those features are turned on.
    02-28-2016 05:26 PM
  4. Gadgetgirl_clg's Avatar
    I have a Droid Turbo 2 and stock launcher. The box is across the background on all my home screens. I don't have the cleaner app and I did put my icons there. When I move the icons the box stays put. I cannot select the box.

    Posted via the Android Central App
    Attached Thumbnails Gray bar across top half of my screen-5844.jpg  
    02-28-2016 05:58 PM
  5. Gadgetgirl_clg's Avatar
    Also, the only thing "on" in my accessibility settings are moto voice and screen rotation. Everything else is off.

    Posted via the Android Central App
    02-28-2016 06:01 PM
  6. Javier P's Avatar
    Your last screenshot with the screens overview shows something strange. The box seems to be included in your wallpaper. Are you using a live wallpaper or any third party app to set your background? You could try changing the wallpaper for a stock one that came with the phone and see if the problem persists.
    02-28-2016 07:27 PM
  7. Gadgetgirl_clg's Avatar
    I did and it still persists.

    Posted via the Android Central App
    Attached Thumbnails Gray bar across top half of my screen-5845.jpg  
    02-28-2016 08:00 PM
  8. Javier P's Avatar
    You could try clearing cached data in settings - storage and wiping the cache partition on recovery. Have you used before a widget on that same position the box is now? Maybe the Droid command center?
    02-29-2016 07:11 AM
  9. B. Diddy's Avatar
    Does that show up with a live wallpaper, or only static wallpapers?

    Wiping the cache partition is a good idea from Javier P. Here are the steps: https://motorola-global-portal.custh...he%20partition
    02-29-2016 11:08 AM
  10. Gadgetgirl_clg's Avatar
    So I cleared my cache and removed the command center. It has gone away (for the time being). Thanks all!

    Posted via the Android Central App
    Javier P and B. Diddy like this.
    02-29-2016 02:05 PM
  11. Javier P's Avatar
    So I cleared my cache and removed the command center. It has gone away (for the time being). Thanks all!

    Posted via the Android Central App
    Glad it helped! Thanks for the follow up.
    02-29-2016 02:09 PM

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