07-11-2016 10:11 AM
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  1. Atiom's Avatar
    Atiom
    Been stuck on 4.4.2 KitKat although we've reached Marsh mellow; wanted Lollipop update since release and it's annoyed me ever since. Any help?

    Bought this phone from Amazon back in 2014 from Samsung, though the phone claims to have the firmware in Lebanon

    http://i.imgur.com/U4Ko8jK.png
    http://i.imgur.com/vh4BJxu.png

    I've looked at the releases and firmware releases, though apparently 4.4.2 is the highest lebanon reached. Please help, as I have reached the end of my tether and will most likely buy a new phone if I can't get this to work.
    07-10-2016 11:51 PM
  2. H3aTeRzz's Avatar
    H3aTeRzz
    Hi

    What kind of phone do you have? Can't see the images you posted. You can check Sammobile.com and see if your software is listed there.
    07-11-2016 10:11 AM
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