1. scottishagate's Avatar
    Sony Z1 Compact running Lollipop. I've had this 4-digit pin for a year, working with no problems. But suddenly today, my phone is locked and does not respond to my pin. Also, there is no "incorrect pin" message after 4 digits, I can enter multiple digits without any error message.
    Grateful for your insight and advice.
    10-27-2016 07:52 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is it the exact same PIN entry screen that you're used to, or does it look different?
    10-28-2016 09:08 AM
  3. forgetmeknottihs's Avatar
    I had sort of the same issue but it wasn't the 4 digit pin, it was an. Eight digit pin that that it wanted. It was to unlock the Simms card. The error message was PUK-locked SIM card. You have to call your service provider to get it - unless you have the original box that your SIM card came in - the 8 digit pin can be found on that box. I have to say, it was absolutely NOT. A good experience with Verizon trying to connect with them through Facebook. When I couldn't call I had to use FB
    B. Diddy likes this.
    10-29-2016 02:57 AM

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