1. Rich215's Avatar
    I am running a Nexus 6 stock unrooted on 6.0.1. I have NFC on and a pin for my lockscreen.

    When I try to open Android Pay app....it wont and gives me that warning of android pay not available. How do I fix this?
    12-18-2015 09:12 AM
  2. Golfdriver97's Avatar
    Have you tried a cache clear for Android Pay?
    12-18-2015 09:16 AM
  3. Rich215's Avatar
    Golfdriver.....I was just going to post another question about clearing cache files.

    Just started using an android phone again after a year off. Now with marshmallow on my N6....when in the Apps settings....I see no "clear cache" selection for any apps. I see only uninstall or force stop, do I have to tap some other setting area to see a clear cache toggle?

    "Android Pay is unavailable"   Problem-screenshot_20151218-102649.jpg
    12-18-2015 09:26 AM
  4. Golfdriver97's Avatar
    Click storage in that screenshot. That will give you your clear cache and data options. Click only cache.
    Laura Knotek likes this.
    12-18-2015 04:04 PM
  5. Rich215's Avatar
    cool...thanks for the skinny on the cache clear area of the apps

    Ok...cleared the android pay apps cache and still get the not available popup.
    12-18-2015 05:47 PM
  6. Golfdriver97's Avatar
    Not sure what else to suggest. Sorry.
    12-19-2015 04:01 PM
  7. Laura Knotek's Avatar
    Are you in the US? Android Pay isn't available in other countries.
    12-19-2015 04:21 PM
  8. Rich215's Avatar
    Im in the US.

    Now I seem to be able to make the app work... only when I went into the settings area with turning on android pay within the Google account area. I just can not make the app short cut on the home page, or the icon in the app drawer open the app. I tried uninstalling the app and reinstalling....but same thing.

    I am also using Nova Launcher .....could that be why the app icon wont trigger the app from staring up?
    12-19-2015 05:54 PM
  9. Laura Knotek's Avatar
    Im in the US.

    Now I seem to be able to make the app work... only when I went into the settings area with turning on android pay within the Google account area. I just can not make the app short cut on the home page, or the icon in the app drawer open the app. I tried uninstalling the app and reinstalling....but same thing.

    I am also using Nova Launcher .....could that be why the app icon wont trigger the app from staring up?
    That's strange. I don't have a Nexus 6, but I use Nova Launcher with no affect on Android Pay.
    12-19-2015 06:33 PM
  10. caughtBoom's Avatar
    I was able to find a solution.

    Just installed Nougat and experimented faster battery drain. Did a search on how to help battery last longer and several users suggested turning off Body Sensors within the Google Play Services. When I did that, this disabled my Android Pay. After re-enabling Body Sensor in Google Play Services, Android Pay worked again.
    09-08-2016 07:40 PM
  11. tboy2000's Avatar
    I found a solution that worked for me when I had this exact same error message on my Huawei Mate 8. Try the following. Hope it works for some:

    1. Uninstall all updates to Google Play Services. You want to be left with jus the default older version.
    2. Try launching Android Pay again and it says you will need the latest version of Google Play Services. Proceed to update the app.
    3. Try launching Android Pay again and it should work now.

    This worked for me but only with the error message "Android Pay is unavailable".

    Good luck!
    11-22-2016 03:33 PM

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