1. SebsMech89's Avatar
    Yesterday I got the Android 6.0 Marshmallow update notification on my Moto X Play XT1562 running Lollypop 5.1.1 purchased in Norway. To avoid any problems, last night I did a factory reset before updating, but after doing so, when tapping on "check for system updates", it says "The system is up to date".

    After updating all stock apps tried over and over again, but couldn't find the update. Does anybody know what may be happening?

    Regards
    02-12-2016 07:09 AM
  2. David Alfredo's Avatar
    Thank you for the answer, do you know if there is any way to force it? It's really annoying to use the phone running only on stock apps (and whatsapp...)
    At this point you just have to wait 2-3 days, notifications are sent in "waves" according to IMEI database to avoid server' bandwidth overload. They will be sent every 48-72 hours to your device for some weeks until you upgrade, when every IMEI has decided either accepting or rejecting the upgrade then the update is made available for all devices in the main server (and you can then upgrade in settings -> search for system update), this happens usually 2-3 months after the first invitations are sent.
  3. David Alfredo's Avatar
    just wait a few days, a new notification will be sent your way.
    02-12-2016 08:25 AM
  4. SebsMech89's Avatar
    Thank you for the answer, do you know if there is any way to force it? It's really annoying to use the phone running only on stock apps (and whatsapp...)
    02-12-2016 08:39 AM
  5. Deanig_12's Avatar
    is there not softwareapplication like you get with samsung where you plug your phone into pc then update have u tried that but with moto software
    02-12-2016 09:14 AM
  6. David Alfredo's Avatar
    Thank you for the answer, do you know if there is any way to force it? It's really annoying to use the phone running only on stock apps (and whatsapp...)
    At this point you just have to wait 2-3 days, notifications are sent in "waves" according to IMEI database to avoid server' bandwidth overload. They will be sent every 48-72 hours to your device for some weeks until you upgrade, when every IMEI has decided either accepting or rejecting the upgrade then the update is made available for all devices in the main server (and you can then upgrade in settings -> search for system update), this happens usually 2-3 months after the first invitations are sent.
    SebsMech89 likes this.
    02-12-2016 11:12 AM
  7. SebsMech89's Avatar
    At this point you just have to wait 2-3 days, notifications are sent in "waves" according to IMEI database to avoid server' bandwidth overload. They will be sent every 48-72 hours to your device for some weeks until you upgrade, when every IMEI has decided either accepting or rejecting the upgrade then the update is made available for all devices in the main server (and you can then upgrade in settings -> search for system update), this happens usually 2-3 months after the first invitations are sent.
    That's very interesting, I'll just be patient then. Thank you very much.

    Regards
    David Alfredo likes this.
    02-12-2016 11:34 AM
  8. neu smurph's Avatar
    You'd have been better factory resetting after the OTA if you wanted to ensure a clean slate post update. However a system cache clear post update is usually enough.
    02-13-2016 01:40 AM
  9. David Alfredo's Avatar
    That's very interesting, I'll just be patient then. Thank you very much.

    Regards
    you're welcome, in Spain the update is already available in the main server but the first week it was only available through upgrade notifications / invitations. Hope you share some feedback about the M upgrade and how you feel about it.
    02-13-2016 04:43 AM

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