Why won't my Samsung S6 download/open files in Chrome since Marshmallow upgrade?

[AC Question]

Samsung S6 won't download/open files in Chrome since Marshmallow upgrade

Yesterday I upgraded my Samsung S6 to use Marshmallow 6.0.
I have always been able to download and open all files when using Chrome (office, pdf, etc), with no issue at all, but now I keep receiving error messages. For a pdf file I receive an error message saying: "Cannot display pdf (***.pdf cannot be opened)".
For a Word file I get a far as the option to 'open' the file, but when I select that I get a message saying "Try saving the file in the device and then opening it."
Please help - it worked fine before the upgrade!

 

[AlphaTango414]

Re: Samsung S6 won't download/open files in Chrome since Marshmallow upgrade

Boot into recovery and wipe system cache. Go to settings > System > storage > Cache Data then accept to delete.

Reboot device and try again.

 

[SomethingGoesHere]

Re: Samsung S6 won't download/open files in Chrome since Marshmallow upgrade

Thanks for your reply. Sadly that hasn't worked.

 

[Quinn Ginzer]

Re: Samsung S6 won't download/open files in Chrome since Marshmallow upgrade

I'm having the same issue with a Moto G 2014. I Click to download a file in Chrome and absolutely nothing happens

 

[TheChosenDoge]

Re: Samsung S6 won't download/open files in Chrome since Marshmallow upgrade

Are you saving to Internal or External?

Although I like how MM handles permissions and SD cards...some features have somehow broke -_-

 

[SomethingGoesHere]

I think my Samsung only has internal? In any case, I am not given an option to 'save' the file, chrome tries to download them open the file and than presents the error. So annoying, when there was no issue before!

 

[TheChosenDoge]

Re: Samsung S6 won't download/open files in Chrome since Marshmallow upgrade

Chrome also has the ability to "star pics" and you can look at the favorited ones later

 

[beagle82]

Re: Samsung S6 won't download/open files in Chrome since Marshmallow upgrade

Have you checked the app permissions for chrome. Settings_apps_chrome_permissions and make sure it has access to storage.

 

[SomethingGoesHere]

Thanks, still no joy after checking settings/permissions.

 

[Aces-Droid]

Maybe this will help. I have a S6. and I often use USB OTG to transfer files. I find that I need to unmount the USB stick before pulling it. Otherwise the Stick looks corrupted on the PC (Asks to scan it) and any files I copied from the phone show as a file size of zero. The solution for me is to go to settings>Storage, then scroll down to "Unmount USB OTG Storage"; then take an ok.

If you're not using USB OTG, then I'm not sure what else to try. Best of Luck!

 

[TheChosenDoge]

Re: Samsung S6 won't download/open files in Chrome since Marshmallow upgrade

I used a different browser(Dolphin Browser)...and it works I can save pics

Must be a problem with chrome...and it isn't a consistent problem some people can download stuff fine and some don't

Deal breaker for me...I'll stop using Chrome until it's fixed