1. Zubair_14's Avatar
    "THE OPERATING SYSTEM ON YOUR DEVICE HAS BEEN MODIFIED IN AN UNAUTHORISED WAY. pLEASE TRY............"
    My Dad received his new samsung galaxy s6 that we bought from an online store ( "Souq.com ) 5 days ago. The box came sealed and had all the things fine. After my dad used it for a day i realised that the OS was Lollipop but i knew that s6 can be marshmallow so i went to settings to check for an update and this message cam up (first line) We didnt root the device or anything. We transferred his things using smart switch ( dont think that could be the cause though). Please help me as soon as possible. Thank You
    06-13-2016 09:34 PM
  2. mhinc's Avatar
    Hey. That message only comes up if your phone has been rooted and a custom OS was installed.
    The message is there to prevent issues of you installing an official OS update over top of a custom ROM,
    So long story short, your phone is Rooted.
    06-14-2016 01:05 AM

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