1. Camtal's Avatar
    I am a Sprint user who's utilized wifi calling since it was first available as I'm lucky to get 1 bar at my home. My Samsung S5 worked until it was upgraded to Marshmallow in late May. The Sprint tech convinced me that I needed a new run the new OS properly. Thus I obtained the S7. Now the wifi works but the wifi calling does not. I continually receive a message that states "cannot authenticate at this time." Sprints tech group claims to have elevated my situation to a third tier ninja team who have failed to fix over two weeks. So- I'm wondering what does this authenticate mean?
    07-15-2016 06:51 PM

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