[Ambientz]

Hello

I bought a new Android phone; a Cubot Rainbow 3G Android 6.0. At first when I connected it to my PC with a USB the computer would not recognize the phone. I resolved this by installing a driver but a day later the PC now recognizes the phone in Windows but I cannot transfer files to the phone (and the phone charges). When I drag files to the phone I get a - Cannot copy item - message and another window appears – Analysing Files – but it goes on for a few minutes and nothing happens and it vanishes.

Notably when I click on my phone name in Windows nothing opens; the PC appears to recognize the phone but none of its content; it says – This folder is empty.

Thanks for your time

[Ambientz]

Hi guys. I have it sorted out now; I'm using Airdroid.

[ManiacJoe]

First thing to check is that after connecting to the computer, you need to unlock the security screen and then allow the USB connection to the computer.