1. Ambientz's Avatar
    Hello

    I bought a new Android phone; a Cubot Rainbow 3G Android 6.0. At first when I connected it to my PC with a USB the computer would not recognize the phone. I resolved this by installing a driver but a day later the PC now recognizes the phone in Windows but I cannot transfer files to the phone (and the phone charges). When I drag files to the phone I get a - Cannot copy item - message and another window appears – Analysing Files – but it goes on for a few minutes and nothing happens and it vanishes.

    Notably when I click on my phone name in Windows nothing opens; the PC appears to recognize the phone but none of its content; it says – This folder is empty.

    Thanks for your time
    10-14-2016 01:55 AM
  2. Ambientz's Avatar
    Hi guys. I have it sorted out now; I'm using Airdroid.
    10-14-2016 04:10 AM
  3. ManiacJoe's Avatar
    First thing to check is that after connecting to the computer, you need to unlock the security screen and then allow the USB connection to the computer.
    10-14-2016 05:29 AM

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