1. Prakhar verma's Avatar
    All the other options except pin , password and pattern are greyed.
    Few weeks ago I installed kaspersky internet security on my phone. After uninstalling it yesterday my phone got secured with a pin (which was the password that the app asked me to set in case I had to uninstall it). Now I am unable to change the setting to none. I tried to clear the credentials but every time it shows disabled by device administrator, encryption policy, credential storage.
    Please help me...
    01-08-2017 10:05 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Go to Settings>Security>Device Administrators​, and see if there's anything checked there besides Android Device Manager.
  3. B. Diddy's Avatar
    Welcome to Android Central! Go to Settings>Security>Device Administrators​, and see if there's anything checked there besides Android Device Manager.
    01-08-2017 11:01 PM
  4. Prakhar verma's Avatar
    Welcome to Android Central! Go to Settings>Security>Device Administrators​, and see if there's anything checked there besides Android Device Manager.
    Only android device manager is there. I checked for it in my apps on playstore but it was not installed . I installed it but nothing changed.
    01-10-2017 04:38 AM
  5. B. Diddy's Avatar
    Which phone do you have? Did you encrypt the storage?
    01-10-2017 09:42 AM
  6. Prakhar verma's Avatar
    I have a Lava X28. It only shows my phone under encryption section and it is also encrypted.
    01-11-2017 09:43 AM
  7. B. Diddy's Avatar
    If you encrypted your phone, you have to have some sort of unlock password or PIN. It won't let you choose "None" or "Swipe Only."
    Stalonage and ManiacJoe like this.
    01-11-2017 10:04 AM
  8. Prakhar verma's Avatar
    I never encrypted my phone but then too it shows my phone is encrypted. So I don't know if there is any password.
    01-12-2017 03:11 AM
  9. B. Diddy's Avatar
    Some phones are encrypted by default, like the Nexus 6P -- but I doubt that's the case with yours. Did you get it brand new or used? Is it associated with any work accounts (which may require the phone to have some kind of unlock PIN)?
    01-12-2017 10:26 AM
  10. N4Newbie's Avatar
    Could be related to installing and then uninstalling Kapersky. Check this article How to remove Kaspersky Internet Security for Android and, if no help, perhaps try Kapersky's forum at https://forum.kaspersky.com/index.ph...040.1484401014
    B. Diddy likes this.
    01-14-2017 07:41 AM

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