1. NikkiChrstina's Avatar
    I bought a new tablet last night and after almost completely setting it up, did a factory reset.

    I have wait 72 hours before I can try again because I reset my password.

    I watched this video, https://youtu.be/F3SvS-crObI
    I got to the part where he copies a word from the privacy policy.

    Any help would be SO AWESOME!!!
    Smartab ST1009X (Android 6.0 Marshmallow)
    08-14-2017 01:29 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Why did you change your Google password? The waiting period is 24 hrs, not 72 hrs. Or is this Google's Factory Reset Protection? This gets triggered if you do a factory reset without first properly removing the existing Google account from the device -- it then requires you to enter that prior Google account's password right after the factory reset. If you got this device from someone else (e.g., it's a used device), and if the previous user didn't remove their Google account prior to the reset, then you'll have to contact that person and see if they'll help you with the password.
    08-14-2017 04:52 PM

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