1. Bekki Watts1's Avatar
    My Google play service app is not working properly at all it won't update or download apps please help me.
    08-21-2017 11:51 PM
  2. PJRed2008's Avatar
    Welcome to Android Central. Are you sure you're signed into your Google account? Can you access the play store from your onine account using a PC?
    08-21-2017 11:57 PM
  3. Bekki Watts1's Avatar
    All I have is my smart fone and yes I'm signed in.
    08-22-2017 12:00 AM
  4. PJRed2008's Avatar
    Try clearing the Play Store's app cache/data, also do it for Download Manager. If you don't immediately see it in the App Manager, tap Menu>Show System.

    Also, do you have a monthly mobile data limit? If so, have you hit it, or are you close?

    Another thing to try is to edit your APN settings and disable IPv6 -- sometimes Google servers have problems with IPv6, oddly enough.
    yarnsrj likes this.
    08-22-2017 12:04 AM

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