1. Akash Lende's Avatar
    I am using Samsung Galaxy A9 pro and forgot my passowrd. I can still unlock my phone using fingerprint sensor but not by using the password coz i forgot my password. Now, since i forgot my password i cant add or remove fingerprint. How to retrieve my password
    09-27-2017 02:30 PM
  2. PJRed2008's Avatar
    Welcome to Android Central. Try this:

    Have fingerprint, forgot PW:
    Short answer: Backup password is stored in Fingerprint app data cache. So just clear the Fingerprint app's data cache, and you'll be prompted for a new backup password.
    09-27-2017 03:36 PM
  3. Akash Lende's Avatar
    Thanks,
    But already tried, not working.
    Any other things to do.
    09-29-2017 03:29 PM
  4. Rukbat's Avatar
    Back up the password app. Change the lock to None. Uninstall the password app. Restart the phone. Install the password app. Change the lock to Fingerprint and start over.
    12-23-2017 12:26 PM
  5. gaurav jangra1's Avatar
    I am using Samsung Galaxy A9 pro and forgot my passowrd. I can still unlock my phone using fingerprint sensor but not by using the password coz i forgot my password. Now, since i forgot my password i cant add or remove fingerprint. How to retrieve my password
    12-29-2017 01:06 AM
  6. ching piseth's Avatar
    What can I do
    01-04-2018 09:31 AM

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