1. Gokhan95's Avatar
    Recently I upgraded my Android version from 5.0 to 6.0.1 and the game (Bleach Brave Souls) I play in 5.0 does not work in the version of 6.0.1 it says ''your hardware does not support this application'' when I download the older version of game it works but after I upgraded the game to the newest version it does not open again. My phone is Asus Zenfone 2 and I hope you can help me to fix this issue.
    11-22-2017 04:46 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you install the game from the Play Store, or from somewhere else? Was the system update for the phone an official one pushed over the air by ASUS, or did you download it yourself from some website?
    11-23-2017 03:31 AM
  3. Gokhan95's Avatar
    I installed the game from the Play Store and and yes the system update for the phone was official that launched by ASUS. I donwloaded the firmware from website of ASUS and upgraded it manually.
    11-23-2017 05:40 AM
  4. B. Diddy's Avatar
    Ok, and did you make sure it was the firmware for your exact model? It can be a bit confusing with ASUS, since they have a number of different Zenfone 2 variants (like the Laser, Deluxe, Zoom, etc.).
    11-23-2017 05:38 PM
  5. Gokhan95's Avatar
    I am sure because I downloaded the firmware from the section of Zenfone 2 (ZE551ML) in ASUS website. It was a special firmware that created only for Zenfone 2.
    11-23-2017 06:56 PM
  6. B. Diddy's Avatar
    The best thing I can suggest at this point is to send the developer an email and see if they're aware of this issue. info-bleach-en@klab.com
    11-24-2017 12:26 AM
  7. Nick_Williams's Avatar
    Thank You!
    11-24-2017 05:52 AM

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