1. anon(10390846)'s Avatar
    A few days ago my phone let me know that a software update is available, with the update icon appearing at the top of the screen. I downloaded the new version ("marshmallow" appeared somewhere in the name, that's all I remember) and now my phone has a virus which makes advertisement sounds even when my phone is locked and on silent, an extra unlock screen appears when I try to unlock my phone and I get random app advertisements the whole time while I'm working on the phone.
    How can I remove it?! Clean Master does not pick up the virus.
    01-08-2018 02:25 PM
  2. ManiacJoe's Avatar
    Sounds like you just have adware on the phone, not a virus.
    Clean Master may be that adware.
    Take a look at the apps you have installed.
    Tim1954, mjl574 and anon(10390846) like this.
    01-08-2018 03:15 PM
  3. anon(10390846)'s Avatar
    Clean Master was dormant until I started it again to run the antivirus to find this problem. It also seems like my data is being eaten so I'm afraid it's that virus from last year which stole people's personal info, data, etc. If all else fails I'll just backup my media and restore the factory settings.
    01-08-2018 04:28 PM
  4. anon(10390846)'s Avatar
    Found the problem, you were right! Adware from some fitness app I installed and I saw people on the Play Store complaining about it too. Thanks so much!
    Tim1954 likes this.
    01-08-2018 04:38 PM
  5. Tim1954's Avatar
    Possibly try malwarebytes or such.
    I never acknowledge any popup in my phone, if it tells me that I have updates, I ignore it, go to settings and check there. Sounds like k you got conned into downloading some nasty adware! Poke around in settings... Apps... System apps to see if you spot something that shouldn't be there...
    Factory reset may be a last desperate measure if all else failed...
    I have Adguard here, no ads, ever.
    anon(10390846) likes this.
    01-08-2018 04:43 PM

Similar Threads

  1. Updates and AT&T
    By kayakbasstx in forum Google Pixel 2 & Pixel 2 XL
    Replies: 25
    Last Post: 01-22-2018, 10:59 PM
  2. Replies: 4
    Last Post: 01-12-2018, 12:58 AM
  3. How do I disable motions and gestures on a Samsung Galaxy Tab A
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 01-08-2018, 02:18 PM
  4. I have lost "my calendar" (the local calendar). How do I get it back?
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 01-08-2018, 01:56 PM
  5. how can I remove the pop up ads for games on my samsung galaxy S8 Plus?
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 01-08-2018, 01:51 PM
LINK TO POST COPIED TO CLIPBOARD