1. drshanester's Avatar
    My Note 4 no longer prompts me to allow access when I connect to my computer with the USB cable. Is there a setting to enable/disable this feature? I need to transfer files and free up space on the device.
    03-15-2019 10:44 AM
  2. pkcable's Avatar
    Have you tried multiple USB ports on the PC, AND a different cord? Reboot the PC and the Phone then try again. It could be a driver issue, the PC requires drivers to read the phone, and it SHOULD install them automatically. Also check on the phone after you connect and make sure you are in file transfer mode.
    Rukbat likes this.
    03-15-2019 01:16 PM
  3. Rukbat's Avatar
    Also check on the phone after you connect and make sure you are in file transfer mode.
    That's the important one - he default is normally "charging".
    pkcable likes this.
    03-15-2019 03:19 PM

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