[Garry Lundy]

Moto e4, Android Ver 7.1.1 is not supported for the latest network upgrades and the carrier recommends replacing the phone. Can a newer Android version be installed? Or is there an OS for Moto e4 that works with today's network requirements? Sorry, I don't know what exact requirement is failing. The carrier, Consumer Celluar, is not forth coming.

Thank you for any help,
Garry

[belodion]

Welcome.

It may be that the phone does not support something that the carrier wishes to adopt, though I personally am sceptical of these things. It may be hardware rather than OS version.

[mustang7757]

Its not just Android version but most carriers will want a device that will be 4G /5G as they are phasing out 2g/3g

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[belodion]

Its not just Android version but most carriers will want a device that will be 4G /5G as they are phasing out 2g/3g

Sent from my Pixel 7 Pro using AC Forums mobile app

But, so far as I can see, the Moto E4 supports 4G, and VoLTE.

[mustang7757]

But, so far as I can see, the Moto E4 supports 4G, and VoLTE.

Does it support 5g?

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[belodion]

Does it support 5g?

Sent from my Pixel 7 Pro using AC Forums mobile app

No, but that would be an absurd requirement for such a new, and indeed to many people, largely useless or irrelevant, technology.

[mustang7757]

Im sure they want minimum 4g but 5g going forward and 4g to fall back on if 5g not available

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[mustang7757]

No, but that would be an absurd requirement for such a new, and indeed to many people, largely useless or irrelevant, technology.

Thats US carrier , im not sure when it will be mandatory

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[mustang7757]

Other countries still going use 3g i havnt heard them phasing that out yet

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[mustang7757]

If that device OP has is 4g then falls back on 3g that wont work when 3g gone

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[belodion]

Thats US carrier , im not sure when it will be mandatory

Sent from my Pixel 7 Pro using AC Forums mobile app

Sack them and replace them with sensible people. For a long time, until a few months ago, I used a carrier offering 3G as a maximum, during which I noticed not the smallest problem. They are now 4G, but there is no noticeable difference to me.
These are phones, for goodness’ sake - what do they think we’re doing with them that would require high-speed uploads and downloads of huge packages of data?

[mustang7757]

Sack them and replace them with sensible people. For a long time, until a few months ago, I used a carrier offering 3G as a maximum, during which I noticed not the smallest problem. They are now 4G, but there is no noticeable difference to me.
These are phones, for goodness’ sake - what do they think we’re doing with them that would require high-speed uploads and downloads of huge packages of data?

Lol.. i know still a chance that phone can connect to 4g but if their carrier said no i would go with that

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[fuzzylumpkin]

Sack them and replace them with sensible people. For a long time, until a few months ago, I used a carrier offering 3G as a maximum, during which I noticed not the smallest problem. They are now 4G, but there is no noticeable difference to me.
These are phones, for goodness’ sake - what do they think we’re doing with them that would require high-speed uploads and downloads of huge packages of data?

Gaming, streaming, sharing high-definition video files...

[B. Diddy]

But, so far as I can see, the Moto E4 supports 4G, and VoLTE.

Even if the phone technically supports VoLTE, some carriers can be picky about which phones they allow. I think AT&T is notoriously selective.