1. Garry Lundy's Avatar
    Moto e4, Android Ver 7.1.1 is not supported for the latest network upgrades and the carrier recommends replacing the phone. Can a newer Android version be installed? Or is there an OS for Moto e4 that works with today's network requirements? Sorry, I don't know what exact requirement is failing. The carrier, Consumer Celluar, is not forth coming.

    Thank you for any help,
    Garry
    10-28-2022 05:19 AM
  2. belodion's Avatar
    Welcome.

    It may be that the phone does not support something that the carrier wishes to adopt, though I personally am sceptical of these things. It may be hardware rather than OS version.
    10-28-2022 07:26 AM
  3. mustang7757's Avatar
    Its not just Android version but most carriers will want a device that will be 4G /5G as they are phasing out 2g/3g

    Sent from my Pixel 7 Pro using AC Forums mobile app
    10-28-2022 09:27 AM
  4. belodion's Avatar
    Its not just Android version but most carriers will want a device that will be 4G /5G as they are phasing out 2g/3g

    Sent from my Pixel 7 Pro using AC Forums mobile app
    But, so far as I can see, the Moto E4 supports 4G, and VoLTE.
    10-28-2022 11:11 AM
  5. mustang7757's Avatar
    But, so far as I can see, the Moto E4 supports 4G, and VoLTE.
    Does it support 5g?

    Sent from my Pixel 7 Pro using AC Forums mobile app
    10-28-2022 11:12 AM
  6. belodion's Avatar
    Does it support 5g?

    Sent from my Pixel 7 Pro using AC Forums mobile app
    No, but that would be an absurd requirement for such a new, and indeed to many people, largely useless or irrelevant, technology.
    10-28-2022 11:14 AM
  7. mustang7757's Avatar
    Im sure they want minimum 4g but 5g going forward and 4g to fall back on if 5g not available

    Sent from my Pixel 7 Pro using AC Forums mobile app
    10-28-2022 11:14 AM
  8. mustang7757's Avatar
    No, but that would be an absurd requirement for such a new, and indeed to many people, largely useless or irrelevant, technology.
    Thats US carrier , im not sure when it will be mandatory

    Sent from my Pixel 7 Pro using AC Forums mobile app
    10-28-2022 11:15 AM
  9. mustang7757's Avatar
    Other countries still going use 3g i havnt heard them phasing that out yet

    Sent from my Pixel 7 Pro using AC Forums mobile app
    10-28-2022 11:15 AM
  10. mustang7757's Avatar
    If that device OP has is 4g then falls back on 3g that wont work when 3g gone

    Sent from my Pixel 7 Pro using AC Forums mobile app
    10-28-2022 11:16 AM
  11. belodion's Avatar
    Thats US carrier , im not sure when it will be mandatory

    Sent from my Pixel 7 Pro using AC Forums mobile app
    Sack them and replace them with sensible people. For a long time, until a few months ago, I used a carrier offering 3G as a maximum, during which I noticed not the smallest problem. They are now 4G, but there is no noticeable difference to me.
    These are phones, for goodness’ sake - what do they think we’re doing with them that would require high-speed uploads and downloads of huge packages of data?
    mustang7757 likes this.
    10-28-2022 11:22 AM
  12. mustang7757's Avatar
    Sack them and replace them with sensible people. For a long time, until a few months ago, I used a carrier offering 3G as a maximum, during which I noticed not the smallest problem. They are now 4G, but there is no noticeable difference to me.
    These are phones, for goodness’ sake - what do they think we’re doing with them that would require high-speed uploads and downloads of huge packages of data?
    Lol.. i know still a chance that phone can connect to 4g but if their carrier said no i would go with that

    Sent from my Pixel 7 Pro using AC Forums mobile app
    10-28-2022 11:25 AM
  13. fuzzylumpkin's Avatar
    Sack them and replace them with sensible people. For a long time, until a few months ago, I used a carrier offering 3G as a maximum, during which I noticed not the smallest problem. They are now 4G, but there is no noticeable difference to me.
    These are phones, for goodness’ sake - what do they think we’re doing with them that would require high-speed uploads and downloads of huge packages of data?
    Gaming, streaming, sharing high-definition video files...
    mustang7757 likes this.
    10-28-2022 11:30 AM
  14. B. Diddy's Avatar
    But, so far as I can see, the Moto E4 supports 4G, and VoLTE.
    Even if the phone technically supports VoLTE, some carriers can be picky about which phones they allow. I think AT&T is notoriously selective.
    belodion likes this.
    10-28-2022 01:51 PM

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