03-09-2017 10:20 AM
50 12
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  1. Tim Muir's Avatar
    Same for me on 6P, got the OTA update, loaded, rebooted in 6.01. I have tried the Beta enrollment and stopped and started that a few times over last 48 hours but no joy. Any fix's about?
    09-18-2016 04:14 AM
  2. Tom Smith17's Avatar
    I got the update notification earlier and immediately started the download followed by the install process. I set my phone down to let it do its thing and install the update. I looked back at it a few minutes later and there it was asking me for the password pattern. I entered it and it turned out that the update had failed because im now back to 6.0.1 Marshmellow and can no longer see the update after manual checking for it. Anyone else have this problem as well?
    09-20-2016 12:26 AM
  3. Tom Smith17's Avatar
    Yes exactly the same as you, so disappointed
    09-20-2016 12:27 AM
  4. Simon Bailey's Avatar
    I've just seen this on another forum -

    Hello Chuck

    Welcome to Nexus Help Forum

    Dont worry, Its the September patch only. Its shown 7.0 because the official nougat is out thats why, your OTA for Nougat will hit you in coming days.
    Please be Patient.

    Best of Luck,
    Anoop
    09-20-2016 12:41 AM
  5. Harshad Jain2's Avatar
    Received the small Sept security update to "prepare for nougat" then shortly thereafter successful reboot, received the OTA for Android 7 Nougat, appx 1100MB+ filesize. it downloaded. I clicked install. it counted down to reboot, then look back at my regular Android 6.0.1 homescreen. Has anyone figured out what is happening? Update screen shows "system up to date." Is there something I can do to get it to recognize that it did not update?
    09-20-2016 01:12 PM
  6. William Ashley3's Avatar
    Same experience as everyone has described (6P on Google Fi). It downloaded the update, optimized apps etc. over the weekend and then boots up to 6.0.1. It was definitely the 7.0 update, not the security update. Since then my device has said it is up to date even though it was running 6.0.1.

    I tried the 'enroll in beta' option which didn't work. After waiting a while, I un-enrolled and immediately went to check for updates .. the 7.0 upgrade was there. It seems that un-enrolling made it push an update to my phone for the latest stable version to my device (7.0). In progress - if I don't follow up then it was successful.

    Hope it works for y'all.
    09-20-2016 02:47 PM
  7. William Ashley3's Avatar
    Nope and nope.. it downloaded it, verified it then gave me the 'restart and install' option which I clicked. Then it started the countdown to restart but instead, halfway through, it went back to the System Updates screen that says your system is up to date. Did not restart, did not complete install.

    Why can't we just choose to DL/install it? What is tripping this up?
    09-20-2016 03:03 PM
  8. Cmpaterson's Avatar
    Ok so I figured the last 'failed' update was actually a successful update (the clue was the small file size i.e. it was the security patch). Finally this evening the full 7.0 update hits my device. Downloaded and verified. Hit restart and install and.... back to the your system is up to date screen! Wtf?!
    09-20-2016 03:06 PM
  9. norcal64's Avatar
    Same thing just happened to me. Installed the security patch, then was prompted to download and install 7.0, that finished and I got the "install" button, but when I touched that, it just went back to the "Your system is up to date" screen.
    09-20-2016 03:08 PM
  10. mikeoc's Avatar
    Same experience for me, downloaded and installed the 7.0 update, clicked on restart and install and.... nothing. This is the second time this has happened. So where did that big file that I downloaded go??
    09-20-2016 03:12 PM
  11. William Ashley3's Avatar
    Awesome. I wondered the same thing - checked in the storage area immediately after the fail and could not see anything indicating this 1.1gb file was anywhere.

    It is times like these I wish I wasn't OCD.
    09-20-2016 03:15 PM
  12. GrahamL's Avatar
    I just had the same experience. I'm on a 6p and not on the beta program. I got the security patch yesterday and got the Android 7.0 OTA update today. I ran the 7.0 update and got an "Error!" message on the screen. When it eventually rebooted I was back on marshmallow.
    The Nougat update has been a complete mess! After all the preview releases you would have thought this update would run smoothly.
    09-20-2016 03:51 PM
  13. shakkyyy's Avatar
    Same thing just happened to me. Installed the security patch, then was prompted to download and install 7.0, that finished and I got the "install" button, but when I touched that, it just went back to the "Your system is up to date" screen. This was a 1 GB download for Android 7.0 and not just a security patch.
    09-20-2016 03:53 PM
  14. William Ashley3's Avatar
    i reset my device again and it gave me the offer to update again. clicked again. let's see where it goes.
    09-20-2016 03:58 PM
  15. William Ashley3's Avatar
    The update was successful. Here is precisely what I did.

    1. reset to factory (backup data of course)
    2. on the intro screens, I said yes to all google services but unchecked all my apps (as in, do not restore apps)
    3. system update option appeared and I clicked go. I noticed when it was getting close to finished and clicked update and restart quickly.

    All set on my end.
    09-20-2016 04:22 PM
  16. GrahamL's Avatar
    I checked for updates again about half an hour after the first update failed. It downloaded again and this time it worked! I'm running nougat now on my 6p.
    09-20-2016 04:49 PM
  17. CtodAndroid's Avatar
    Yeah. I contacted support and ended up sounding like a dumb dumb :/. They verified it was just a preparation update. My excited eyes saw what they wanted to I guess. However I just received the official non beta OTA nougat update (read it like 3 times to be sure lol) and it's working good so far. A little buggy when tinkering with the multi screen functionality but I'm sure it will be fixed. Haven't run it long enough to check the rapid battery drain bug but in 30 minutes of constant use it seems about normal. Get ready everyone it is coming ahhhh!!!!!! Sorry to hear there are some other issues with this install that people are having. Did everyone un-enroll from beta first? (Assuming you were enrolled in the first place)
    09-20-2016 11:21 PM
  18. mikeoc's Avatar
    I now have a new OTA update downloading onto my 6p. This one is the same size as the one that previously failed... let's see what happens.
    09-21-2016 02:01 AM
  19. mikeoc's Avatar
    Android 7.0 successfully is now installed onto my 6p. I still dont think the OTA update i received yesterday was a preparation update though, as it was the same size as the one that installed today.
    09-21-2016 02:43 AM
  20. keremzaglul's Avatar
    Well at last today in the morning the 7.0 update hit my phone again. I installed and now I am in Android 7.0 at last. So the cure is just to wait. In my case it was almost 1 week.

    Hope you all will receive the update notif again.
    09-21-2016 04:13 AM
  21. Varunak1710's Avatar
    I got the update notification earlier and immediately started the download followed by the install process. I set my phone down to let it do its thing and install the update. I looked back at it a few minutes later and there it was asking me for the password pattern. I entered it and it turned out that the update had failed because im now back to 6.0.1 Marshmellow and can no longer see the update after manual checking for it. Anyone else have this problem as well?
    Got same problem on my nexus 6p , it's now asking to download again the entire 1 gb
    09-21-2016 02:34 PM
  22. Vanshh's Avatar
    Met exactly the same thing on my Nexus 6p.
    First upgrade failed probably because the android system update, which immediately follows downloading the update and before rebooting, didn't reach 100%.
    Somehow the second upgrade attempt was able to pull it off at that step.
    There was no un-enroll/re-enroll in between the two upgrade attempts
    I just had the same problem. But now when I am checking in system updates, it says my system is up to date. But the software is Android 6 the build number is mtc20l. How do I update to nougat now?
    10-04-2016 04:21 AM
  23. Vijaya Kumar V's Avatar
    Really android 7.0 ******* battery very quickly. Users has to keep their charger in hand to charge if mobile going to die before.

    Who the hell is build this version, ******* testing team worked well as well.
    01-05-2017 07:32 AM
  24. Vijaya Kumar V's Avatar
    Lot of things failed in Android 7.0 nougat. The main thing is without proper testing in multiple devices released it in market.

    How long it will take to fix this issues. We have two options either we need to wait for it or reset the phone.
    01-05-2017 07:34 AM
  25. basharfahim's Avatar
    Same here. Had to download twice. First update failed.
    How did you redownload?
    03-09-2017 10:20 AM
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