03-09-2017 10:20 AM
50 12
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  1. luqman24's Avatar
    I got the update notification earlier and immediately started the download followed by the install process. I set my phone down to let it do its thing and install the update. I looked back at it a few minutes later and there it was asking me for the password pattern. I entered it and it turned out that the update had failed because im now back to 6.0.1 Marshmellow and can no longer see the update after manual checking for it. Anyone else have this problem as well?
    08-22-2016 04:24 PM
  2. Golfdriver97's Avatar
    What device are you using? How long did you let it sit (Doze may have killed some of the app processes to finish downloading)?
    Laura Knotek likes this.
    08-22-2016 04:28 PM
  3. luqman24's Avatar
    What device are you using? How long did you let it sit (Doze may have killed some of the app processes to finish downloading)?
    Im using a Nexus 6P and enrolled in the Beta program and got the update and downloaded it. I did see that it was in the process of installing it (black screen with the green android laying down). I looked away for a few minutes and when I looked back, it was asking me to enter my device unlock pattern then it booted to 6.0.1 and not 7.0. I want to retry but Im no longer seeing the update notification in System Updates.

    Edit: I just checked again and finally got the notification. I'll retry the update and hopefully it works this time.
    08-22-2016 04:39 PM
  4. Golfdriver97's Avatar
    Im using a Nexus 6P and enrolled in the Beta program and got the update and downloaded it. I did see that it was in the process of installing it (black screen with the green android laying down). I looked away for a few minutes and when I looked back, it was asking me to enter my device unlock pattern then it booted to 6.0.1 and not 7.0. I want to retry but Im no longer seeing the update notification in System Updates.

    Edit: I just checked again and finally got the notification. I'll retry the update and hopefully it works this time.
    It could have been a bad download. You can install updates manually, but here is the catch...it will most likely wipe the device.
    08-22-2016 04:42 PM
  5. luqman24's Avatar
    It could have been a bad download. You can install updates manually, but here is the catch...it will most likely wipe the device.
    Second attempt worked! Glad I didnt have to go through the manual update method.
    Golfdriver97 and badcat like this.
    08-22-2016 05:23 PM
  6. robhood's Avatar
    I had the same problem during my first try, I got an error when the install started. I unenrolled from the beta, enrolled again and downloaded the OTA and it installed perfectly.
    08-23-2016 02:22 AM
  7. dgg4's Avatar
    I did the same as robhood and had the same result. Unenrolled/re-enrolled...got a 2nd download message...2nd download and install went fine.
    08-23-2016 03:12 PM
  8. PhiPsi32's Avatar
    Same here. Had to download twice. First update failed.
    08-24-2016 11:56 PM
  9. yun qin's Avatar
    Met exactly the same thing on my Nexus 6p.
    First upgrade failed probably because the android system update, which immediately follows downloading the update and before rebooting, didn't reach 100%.
    Somehow the second upgrade attempt was able to pull it off at that step.
    There was no un-enroll/re-enroll in between the two upgrade attempts
    08-25-2016 04:08 PM
  10. birdman's Avatar
    My Nexus 5X failed the first time I tried it, but was successful the second time. Seems to be working OK.
    08-27-2016 02:12 PM
  11. Bob Curtis's Avatar
    Same here, Nexux 6P. Got the Sept. update in the morning OTA, applied that without issue . About 7:00 pm last night Nougat OTA update appeared, ran for some time, updating apps was last I saw but same result when complete back in 6
    millionsun93 likes this.
    09-14-2016 08:51 AM
  12. CtodAndroid's Avatar
    Same here, Nexux 6P. Got the Sept. update in the morning OTA, applied that without issue . About 7:00 pm last night Nougat OTA update appeared, ran for some time, updating apps was last I saw but same result when complete back in 6
    Same here, just tried to install nougat (non beta) and it did it's thing but booted in 6.0.1.... Talk about a tease right? Looks like the only nougat I will be getting tonight is from this Snickers I'm about to eat... Which is okay I suppose. Because Snickers.
    Hypnotoadd likes this.
    09-14-2016 10:31 PM
  13. Cmpaterson's Avatar
    Same experience last night. Update to nougat pushed to my N6P (non beta). Let it do its thing and it rebooted to Marshmallow. How long for the update to push again??
    09-15-2016 04:48 AM
  14. indycyclist's Avatar
    Same here, Nexux 6P. Got the Sept. update in the morning OTA, applied that without issue . About 7:00 pm last night Nougat OTA update appeared, ran for some time, updating apps was last I saw but same result when complete back in 6
    Same thing happened to me. I did a factory reset hoping to fix the issue. It didn't work. I'm still running marshmallow. Anyone have any other suggestions?
    09-15-2016 05:44 AM
  15. Buck carter's Avatar
    Same thing happened to me. I did a factory reset hoping to fix the issue. It didn't work. I'm still running marshmallow. Anyone have any other suggestions?
    09-15-2016 10:00 AM
  16. Buck carter's Avatar
    My non beta update failed. Back to marshmallow for me unfortunately.
    09-15-2016 10:02 AM
  17. Cmpaterson's Avatar
    Well I've been hitting check for update intermittently today and no luck. How do non beta enrolled devices get another shot at the update?
    09-15-2016 02:19 PM
  18. cincicoder's Avatar
    Same exact experience here. I'm waiting for attempt #2 to roll around on my phone's About screen, as patiently as I can.
    09-15-2016 03:41 PM
  19. Simon Bailey's Avatar
    Same exact experience here. I'm waiting for attempt #2 to roll around on my phone's About screen, as patiently as I can.
    Same problem here. Attempted update last night but it threw me back to Marshmallow and no change today : (
    Tom Smith17 likes this.
    09-15-2016 05:26 PM
  20. AP8815's Avatar
    Received the small Sept security update to "prepare for nougat" then shortly thereafter successful reboot, received the OTA for Android 7 Nougat, appx 1100MB+ filesize. it downloaded. I clicked install. it counted down to reboot, then look back at my regular Android 6.0.1 homescreen. Has anyone figured out what is happening? Update screen shows "system up to date." Is there something I can do to get it to recognize that it did not update?
    09-15-2016 09:08 PM
  21. ecortinas's Avatar
    Same here, waiting for solve. Has anyone found a link to how to fix and execute the update?
    09-16-2016 06:17 AM
  22. keremzaglul's Avatar
    Same issue with my Nexus 6P since two days checking for update but nothing. Cannot find anything on internet as well. Any news?
    09-16-2016 11:53 AM
  23. eric002's Avatar
    Same issue with my Nexus 6P since two days checking for update but nothing. Cannot find anything on internet as well. Any news?
    No and to be honest with you, I just got the latest beta test build of nougat 7.0 on my 6p, and it seems fine.
    09-16-2016 12:05 PM
  24. David Mahnken1's Avatar
    No and to be honest with you, I just got the latest beta test build of nougat 7.0 on my 6p, and it seems fine.
    Same thing happened to me, no beta, downloaded but was unable to install. Currently running Marshmallow again.
    No one seems to know if there is a way to redownload and try again, except for the sit and wait option, or beta.
    09-16-2016 02:21 PM
  25. Beastmobile's Avatar
    I think it was the security patch prep update for Nougat and not actually Android 7 update. I believe mine was only 21 MB in size
    09-16-2016 05:16 PM
50 12

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