03-31-2017 02:31 AM
tools
  1. Woodrow1104's Avatar
    Woodrow1104
    I was having an issue with badge notifications not resetting after my most recent Android update. (galaxy s7 edge.... Android 7.0)...so i went into the application manager... Cleared the memory... Performed a force stop.... Restarted the phone. The badge notifications went away on the app I was having a problem with (words with friends).... However now no notifications show up for this app. Reading online states to go back into application manager and "enable" badge notifications.... This is not an option on my phone. Just disable and force stop. Badge notifications seem to be working on other apps. How do I get the badge notifications back for this app?
    03-30-2017 01:26 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Go to the App Manager, tap More>Show System, and look for something like BadgeProvider. Make sure that isn't Disabled. You could also try Clearing its Cache.
    03-30-2017 06:15 PM
  3. Woodrow1104's Avatar
    Woodrow1104
    Tried all of that... Tried uninstalling and reinstalling the app. This is the only app that no longer gets the badge notifications. There is no "enable" button in the badgeprovider.... Just "disable"
    03-30-2017 06:30 PM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Did you also clear the cache and data from Words with Friends? Uninstalling it might not clear the data.
    03-30-2017 06:33 PM
  5. Woodrow1104's Avatar
    Woodrow1104
    Tried clearing the cache.... Didn't work.... Cleared all data.... Didn't work.
    03-30-2017 09:49 PM
  7. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    It might also be a developer-side issue. Try emailing their support: android.support@zynga.com
    03-31-2017 02:31 AM
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