1. Lord Vader's Avatar
    I posted this in the HTC 10 section, so I'm not sure if that's correct or if this section is, since I'm on Adroid Nugat.

    I'm running a 6-month-old HTC 10, unrooted. I've faithfully used Mail Droid Pro as my Email app, never having experienced a problem. Until tonight. About an hour ago when I went to check an Email I was expecting, I saw on the bottom of the screen this never before seen message:

    License is expired or can't be found.

    Now, I bought the Pro version of this Email app, so there is no further license to have to "buy." Regardless, I pressed the "check license" button and absolutely nothing happened. So then I pressed the "buy" button, and the app redirects to what is supposed to be the Google Play Store app. However, all that comes up is a totally blank, white screen, with which I can do nothing. I can get back to my home screen, and when I go to my app drawer and try to access the Play store that way, the same thing happens--I get a totally blank, white screen. No matter what I do--phone reset, etc.--I cannot in any way get the Play Store to open or Mail Droid Pro to do anything.

    Any thoughts?
    04-06-2017 08:31 PM
  2. Sarah Carolina's Avatar
    Have you downloaded the free google play store on the internet. This may be due to the version of the virus, malicious code
    04-07-2017 02:04 AM

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