1. AC Question's Avatar
    Since I updated to the new Android 7.0 last night my Play Store just opens a blank white screen. Can't update apps, can't download apps, and can't access anything since it just a white screen. Help!
    Sanjeev Mishra1 and hopgal like this.
    04-16-2017 06:20 AM
  2. Sanjeev Mishra1's Avatar
    Not only that, but none of my Google apps are working correctly after this update! My Gmail won't sync, nor will my Calendar. The app store one is especially frustrating because I can't check for updates.

    Hoping for a quick fix soon!!
    hopgal likes this.
    04-16-2017 03:55 PM
  3. Ashton Huff's Avatar
    I have a solution, but only for Metro PCS. Go to settings, click more, go to cellular networks. Click access point names. Click the + button on the top right of the screen to add another access point. Change the name to whatever you like. Change APN to fast .metropcs .com (no spaces)
    Scroll down to mmsc. Change that to https ://metropcs. mmsmvno .com/mms/wapenc (no spaces) . After that click the three dots on the top right of the screen. Click save, then when you get back to the access point names choose the one you just made. Let your 4g LTE signal refresh then Walla!!!! Downloads from play store are no longer stuck at downloading/ pending
    04-17-2017 09:33 PM
  4. Ashton Huff's Avatar
    When this works and you want to spread the word please give me credit. Thanks
    04-17-2017 09:35 PM
  5. Ashton Huff's Avatar
    I have a working solution for all metro pcs customers. Go to settings, click more. Go to access point names. Make a new one. Click name make it whatever name you want. Change APN to fast .metropcs .com.
    (no spaces). Scroll down to mmsc change that to https://metropcs .mmsmvno .com/mms/wapenc.
    (No spaces)
    Save the access point then select that access point to use. Then Walla!!!! No more play store downloading issues. Spread the word but give credit THANKS
    04-17-2017 09:40 PM
  6. jackflyn's Avatar
    Since I updated to the new Android 7.0 last night my Play Store just opens a blank white screen. Can't update apps, can't download apps, and can't access anything since it just a white screen. Help!
    I experienced the same problem on my Galaxy Tab S2 todat after the update to 7.0. Both Play Store and Gmail stopped working. I solved it by booting into safe mode (turn device off, turn on holding vol Down), once there I was able to start Play Store the usual way. I then closed it and rebooted, both Play Store and Gmail are now working. Hope this helps.
    hopgal likes this.
    04-26-2017 02:50 PM
  7. hopgal's Avatar
    This worked for my HTC-10, was having the same issues as the original poster. Thanks!
    04-29-2017 12:43 PM
  8. auntieannie2's Avatar
    I experienced the same problem on my Galaxy Tab S2 todat after the update to 7.0. Both Play Store and Gmail stopped working. I solved it by booting into safe mode (turn device off, turn on holding vol Down), once there I was able to start Play Store the usual way. I then closed it and rebooted, both Play Store and Gmail are now working. Hope this helps.
    Worked on my android tab s2, thanks. Both play Store and Gmail work.
    05-26-2017 01:25 PM

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