1. alan cee's Avatar
    I have a new Moto G5 with Android 7.0 which is a great phone in general but I cannot solve this one problem. As in the title, whenever I get an incoming call, the (very bright!) flashlight on the back flashes along with the ring tone and I want to turn it off. Net searches indicate that this can be done via Settings / Accessibility / Hearing but I cannot find any mention of Hearing under Accessibility or anywhere else. Even when I lay the phone on it's back, the light is shines brightly and is annoying. Can anybody help please?
    11-08-2017 12:50 PM
  2. Javier P's Avatar
    Welcome to the forums. There's a hearing aid option in your Dialer (phone app) - three dots top right - accessibility, but I'm not sure if this could be the cause.

    If this option is unchecked you could try booting in safe mode and see if you get the same issue. If not, it means the flashlight is being triggered by a third party app that you downloaded.
    11-08-2017 01:07 PM

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