1. Shipo1998's Avatar
    I've bought an android phone 7.0 , it has uc browser and opera mini installed already, it's not installed in system but it's a preinstalled apps because I tried to factory reset it , it's already installed but it can be uninstalled, the problem is that after I update the uc and opera, and rebooted it, it is no longer updated, it returned to its old version, how can I fix this? Please help thank you
    11-10-2017 02:15 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! After you reboot, do you have to go through the whole Setup Wizard again for the phone?
    11-11-2017 09:09 PM
  3. Shipo1998's Avatar
    Nope, it will just restart. I tried to look at the system apps and found opera provider.
    11-12-2017 06:13 PM
  4. Shipo1998's Avatar
    Maybe there's a system app which is not working properly
    11-12-2017 06:14 PM
  5. B. Diddy's Avatar
    Are you updating these apps through the Play Store? What brand and model is the phone?
    11-14-2017 01:51 AM
  6. Shipo1998's Avatar
    Yes, cloudfone thrill boost 2
    11-14-2017 08:37 PM
  7. B. Diddy's Avatar
    When you tap the Uninstall option for those apps, does it completely remove the apps, or does it just uninstall updates, and revert to the factory version? If it completely removes them, try doing that, then rebooting -- do the apps show up again?
    11-14-2017 08:52 PM
  8. Shipo1998's Avatar
    Yes it completely removes the app. I tried it several times but does not work. I also tried to update it on other stores then reboot byt still it's not working
    11-16-2017 11:10 PM
  9. B. Diddy's Avatar
    Very odd. It's probably something to do with the manufacturer's firmware. Try contacting Cloudfone support: Support | Cloudfone
    11-17-2017 07:23 PM

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