1. LenovoP2's Avatar
    Hi,

    I am trying to encrypt my P2 (Android 7.0) phone but without success. When I select "Encrypt", the screen says it will encrypt, the green-outlined android image appears and then the phone restarts. But then nothing happens, not even an error message. It just behaves as normal.

    I have tried all the following things (which I found suggested on other forums) but none solve the problem for me:

    Made sure battery over 80%
    Made sure phone was plugged into a wall charger
    Turned off WiFi
    Turned off Mobile Data
    Killed all running apps, besides the encryption settings screen
    Turned the phone to landscape mode
    Removed SD card
    Removed SIM

    Can someone please help?
    01-18-2018 09:04 AM

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